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Old 05-12-2012, 12:15 PM   #1
Ellimist757
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Default Zune Software malfunction

OS running on: XP service pack 3
browsers: google chrome and IE
error message: once i've installed 88 percent of the zune software this message comes up:
Setup must stop because the required package 'Zune' didn't install.
Error Code: 0x80070643

it offers a link

http://go.microsoft.com/twlink/?LinkID=101253
(which i now see is broken on the post. this brings me to:
http://support.microsoft.com/kb/944938?sd=zune where there's a list of solutions.)

I've gone to the link and tried their solutions and none have worked. I've gotten all requisite windows updates. I've tried to uninstall Zune software to reinstall, by going the control panel remove/modify route, but after filled up a bar and little of the next bar's progress, it tells me i should check my privelages to see if i can really uninstall this and it can go no further. Now i can't even see Zune software on the remove/modify list if i wanted to try it again.

I visited this forum something like six months ago with the same problem got a lot of views on my problem but no help, please somebody rescue me !

upon trying to reinstall again i have the exact error message pertaining to my privelages:

Service 'Zune Networking Device' (ZuneNetworkSvc) could not be stopped. Verify that you have sufficient privelages to stop system services.

error code: 0x80070643

Last edited by Ellimist757; 05-12-2012 at 12:28 PM.



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Old 05-15-2012, 10:36 PM   #2
Ellimist757
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out of all these problems posted no one can reply to this? what the ****?



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Old 05-16-2012, 08:32 AM   #3
AirTImeNickJr
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You should get ahold of Zune live chat. They can help you with that issue. https://support.live.com/default.asp...t=en-ww&scrx=1



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