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Old 03-13-2010, 04:14 PM   #1
dragynbyrd
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Default software wont install, stays on checking for updates

somewhat new user, had to reinstall due to virus. running vista 32bit, basic.
installer has stayed on checking for updates screen for a hour now, please help?



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Old 03-13-2010, 04:23 PM   #2
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Its probably your computer or just download the software again

Or go to search and see it its still there




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Old 03-13-2010, 04:35 PM   #3
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Download the full package.
Download details: Zune 4.2



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Old 03-13-2010, 05:11 PM   #4
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ive tried both. still stuck on check for updates.



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Old 03-13-2010, 05:21 PM   #5
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run in compatibility mode for XP sp2



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Old 03-13-2010, 05:25 PM   #6
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what folder is that in? i forgot.



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Old 03-13-2010, 05:35 PM   #7
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Right click the install file, go to properties > "Compatibility" tab and select "Windows XP Service Pack 2"



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Old 03-13-2010, 06:02 PM   #8
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it gets stuck on the preparing your computer screen.



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Old 03-13-2010, 06:33 PM   #9
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Is your computer/network set to block certain sites? Perhaps somethings interfering with how the website would tell your computer that there are no new updates.




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Old 03-13-2010, 07:08 PM   #10
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my computer has no limitations on site usage. i even gave the startzune.exe special permissions through the firewall. any advice?

EDIT: ok, took the program files off of a friends computer and installed it that way. now i cant log in. help?

Last edited by Shadow; 03-14-2010 at 06:00 PM. Reason: Double post; please, use the edit button next time



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Old 04-02-2010, 04:27 PM   #11
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Default install 4.0

here's what i followed to get it working and it bypassed all of those problems like checking for updates or preparing pc.

Zune 4.0 – Installing Zune software without checking for windows updates or without an internet connection | Zune | Tech-Recipes



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Old 04-13-2010, 02:01 AM   #12
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Default yeah ive been having the same issue but with windows xp

can i just say drifted is a genius my problem is resolved thank you so much.....solved

Last edited by BlkOpsJoker; 04-13-2010 at 02:18 AM. Reason: problem solved




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Old 04-25-2010, 12:51 AM   #13
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yea ive had the same problem with windows XP for months it sucks i still cant figure it out it worked fine like 5 months ago but my brother recovered are computer for some dumb reason and now it just gets stuck on checking for updates




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