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-   -   Home button malfunctioning, Internet goes to black screen? (http://www.zuneboards.com/forums/showthread.php?t=61986)

Zerpexan 01-31-2012 04:38 PM

Home button malfunctioning, Internet goes to black screen?
 
Hello wonderful Zune Boards forum! I have had my 32gb Zune HD for almost 2 years, and recently I have had a couple problems. Firstly, my home button has stopped working. Completely. I have tested it, and I am positive. Has had no water damage, or abuse. Second problem, is that the Internet is going to a blackscreen, and I cannot sync or delete history. Now, yes. I know this is discussed on the Internet, how to fix it. But. I have 17gb of music, and cannot do a hard reset due to having no working homebutton... I hate to call Microsoft, so I would like to know if anyone has either of these problems, and help if you have it. Thanks!

NSILMike 02-01-2012 09:29 AM

Try recovery mode...

To enter Recovery mode – Press and hold the power and media buttons for 15 seconds. The device reboots into Recovery mode (content is not erased, allows for firmware reinstall). This is a good option if you want to keep the content on your device, but reinstall the firmware.


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