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General Zune Software Ask for help regarding the Zune software. Zune Marketplace and Zune Pass issues also go here.

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Old 08-09-2009, 08:54 PM   #1 (permalink)
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Default Problems Downloading Content with Valid Zune Pass

Here's the post I made on the official Zune forums, but sense I'm not getting any help there, here goes.
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I can no longer download content using the Zune Pass, with my computer only giving me the option to purchase songs and my Zune telling me that my Zune Pass is being used by too many devices when I attempt to download a song. The big problem I have is that I'm only using one Zune and one computer with this pass. When I go to add or remove devices in the Zune software, it shows up blank, not listing anything. I know the Zune Pass is current, and it is still letting me listen to music I've already downloaded, but I can't get anything new. Reinstalling hasn't helped at all, and Google hasn't been very useful. Any help would be greatly appreciated.



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Old 08-09-2009, 10:48 PM   #2 (permalink)
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Nobody ever gets help on the official forums. Try to Unzoone and then reinstall Zune software, or cancel your Zune Pass and get a new one.
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Old 08-09-2009, 11:05 PM   #3 (permalink)
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Try looking at your account details online through a browser rather than through the zune software. I'm nearly positive that you can change devices from the online area. Try seeing how your devices look there.





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