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Old 04-13-2009, 11:04 PM   #1 (permalink)
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Default [SOLVED] Zune software wont install
When i try to upload the Zune software a error message comes up saying that i need Windows Installer 3.1, but my computer is updated to Service Pack 3 which, to my knowledge, comes with Windows Installer 3.1. When i go to the Windows site and try to install Windows Installer 3.1 it wont let me, saying that it is unnecessary because my computer is already updated, but Zune still wont let me run the software because it still thinks it needs Windows Installer 3.1......

Any suggestions for my dilemma?



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Old 04-14-2009, 12:32 AM   #2 (permalink)
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your running XP right?
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Old 04-14-2009, 12:59 AM   #3 (permalink)
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your running XP right?
He's got SP3 and I think Xp is the only one with 3 Service Packs.

Have you had Zune installed before on your system? Any information you have would be helpful.

Try installing Windows Installer 4.5.
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Old 04-14-2009, 10:37 AM   #4 (permalink)
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I have not tried installing Zune on this system yet, though I had it working on another PC before it died and I switched to my current one. I am on an XP. Would Windows Installer 4.5 work if the Zune is asking for Windows Installer 3.1?



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Old 04-14-2009, 12:42 PM   #5 (permalink)
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Yay! Thankyou very very much Mitch, Windows Installer 4.5 worked and now my Zune is up and running! Thankyou!!!



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