Go Back   Zune Boards > Help Forum > Zune Help > General Zune Software

General Zune Software Ask for help regarding the Zune software.

Closed Thread
 
LinkBack Thread Tools
Old 03-28-2009, 11:25 AM   #1 (permalink)
Zewbie
 
Join Date: Mar 2009
Posts: 2
Fletch69gmc is on a distinguished road
Default Zune message

My Zune had been updated with new software and driver. When I click the Zune icon on my computer it says: Microsoft Zune has encountered a problem and needs to close. H E L P !!



Fletch69gmc is offline  

Advertisement [Remove Advertisement]
Old 03-28-2009, 11:29 AM   #2 (permalink)
lost in paradise with rae
Support Team
Moderator
Expert Zuner
 
Red Sky's Avatar
 
Join Date: Nov 2007
Location: Pennsylvania
Posts: 2,662
Red Sky is just really niceRed Sky is just really niceRed Sky is just really nice
Send a message via MSN to Red Sky
Default

try reinstalling the software.





Red Sky is offline  
Old 03-28-2009, 11:46 AM   #3 (permalink)
Zewbie
 
Join Date: Mar 2009
Posts: 2
Fletch69gmc is on a distinguished road
Default

I have tried that and also tried uninstalling the driver and reinstalling but to no avail?



Fletch69gmc is offline  
Old 03-28-2009, 11:51 AM   #4 (permalink)
lost in paradise with rae
Support Team
Moderator
Expert Zuner
 
Red Sky's Avatar
 
Join Date: Nov 2007
Location: Pennsylvania
Posts: 2,662
Red Sky is just really niceRed Sky is just really niceRed Sky is just really nice
Send a message via MSN to Red Sky
Default

have you tried using unzoone?

also, make sure that you have admin privileges when installing, as well as any restrictions on the installer due to a firewall gotten rid of.





Red Sky is offline  
Old 04-04-2009, 01:14 PM   #5 (permalink)
Zewbie
 
Join Date: Apr 2009
Posts: 1
jcg847 is on a distinguished road
Default

Not sure if this will help anyone but I uninstalled microsoft net framework 3.5 and it seemed to do the trick after trying everything else. Not sure why it worked but it did so if anyone else runs into this on windows XP, give this a try and it might just work. No guarantees, or refunds.



jcg847 is offline  
Old 04-04-2009, 03:33 PM   #6 (permalink)
"Dear Agony"Out Sept 29th
Senior Writer
Support Team
GFX Crew
Global Moderator
Ultimate Zuner
 
Charge's Avatar
 
Join Date: Aug 2007
Location: England
Posts: 6,372
Charge has a brilliant futureCharge has a brilliant futureCharge has a brilliant futureCharge has a brilliant futureCharge has a brilliant futureCharge has a brilliant futureCharge has a brilliant futureCharge has a brilliant future
Default

Quote:
Originally Posted by jcg847 View Post
or refunds.
No one is paying. Anyway. Glad you got it fixed.





Charge is offline  
Closed Thread

Bookmarks

Thread Tools