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| General Zune Software Ask for help regarding the Zune software. |
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#1 (permalink) |
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Squirt
Join Date: Aug 2008
Posts: 10
Reputation: 10
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i downloaded the zune software and when i plug in the zune to my cmputer it does not detect it... not the comptuer and not the software.... so oviuslly i cant get any songs/videos/photos/etc. to my zune..
this is the first time i plug my zune in.. i tried all the offers zune.net offers... ive waited and waited.. and nothing.. the battery is charging so the USB works... but to software wont detect it.. i also uninstalled it with that unzoone things.. and reinstalled it.. still nothing... any seggestions? |
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#2 (permalink) | |
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God of the Post Reports
Support Team
Section Staff Super Zuner² |
Try erasing the entire Zune, firmware and all. There's a combo, but it depends on whether or not you have a flash or HD(small or big, really) Zune, if memory serves.
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#3 (permalink) |
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Windows 7 Tech
Support Team
GFX Crew Section Staff Elite Zuner Join Date: Nov 2007
Location: Vancouver, BC
Posts: 2,411
Reputation: 657
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Or just try replacing the drivers, I had this problem and this was the solution:
Exit the Zune software, and run this http://www.zuneboards.com/staff/Darren/Zune+Drivers.exe (WinRAR SFX File)
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#4 (permalink) |
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Support Team
Moderator Ultimate Zuner Join Date: Apr 2007
Location: What a stalker!
Posts: 6,441
Reputation: 265
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If that fails, uninstall with unzoone and reinstall with the full package.
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