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| General Zune Software Ask for help regarding the Zune software. |
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Zewbie
Join Date: Aug 2008
Posts: 1
Reputation: 10
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I try to install the Zune software (the latest download from Zune.net) and when I run the .exe, it starts to extract the files and then my computer restarts.
I have XP Pro SP2 Build 2600 (32-bit), x86 processor. No spyware, no viruses, yada yada. Things I have tried: * Extracted the installer and ran ZuneSetup.exe inside. This results in me getting an install menu where I can get to "Preparing Your Computer...100%" and then my computer restarts. * Uninstalled .NET framework, and then try running the installer, computer restarts. * Removed all traces of failed Zune installs using the instructions from Microsoft Knowledgebase; ran the installer, computer restarts * Tried using the Zune Client Software 2.5 package; computer restarts * Disabled all my startup programs, stop antivirus & antispyware programs, etc. and tried to run installer; computer restarts I have called Zune support. After 2.5 hours, they couldn't get me any further than where I started. I really don't know what else to try. Any ideas? Thanks in advance. ![]() |
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