Zune Hardware Problem...Help would be wonderful!

Skullslasher · 04-04-2008, 05:05 PM

My zune, has been working perfectly for quite a while now(zune 80g).
Recently I've had to disconnect my zune and reconnect it to be read.
Since that day I have not been able to read it regardless of computer restart, disconnection,update etc. I tried to reinstall the software and it only made matters worse. Now not only can I not read my zune but I cant log onto the market place.
Tried my cable and my zune on a different computer, fully functional and its read. But on my computer it wont. I tried to reinstall the Zune hardware on the computer and it gives me an error stating:
"Device Status:Windows succesfully loaded the device driver for this hardware but cannot find the hardware location"
This is in the Device Manager Window..
Any help would be greatly appreciated!Big Smile

Gregory · 04-04-2008, 05:07 PM

Do a hard reset on the Zune Device, uninstall the software with unzoone and reinstall with the full package.

Skullslasher · 04-04-2008, 05:53 PM

Ill try that

Skullslasher · 04-04-2008, 07:22 PM

Quote:

Originally Posted by Gregory

Do a hard reset on the Zune Device, uninstall the software with unzoone and reinstall with the full package.

Nothing followed your instructions and nothing.
Now I have a Zune stuck in reinstalling firmware and Zune software that still cant sign in...
This is what continues to show up perhaps it can help you help me

Before it was just annoying now its desperation as my Zune dosent even work

hwengmgr · 04-26-2008, 11:32 AM

This is due to a missing service, that goes away for a reason I still don't understand. Installing Windows media player 11 reinstalled that service and made the error go away.

Look for the more detailed information in the thread titled " can't install error - service doesn't exist".

charmed61 · 04-26-2008, 11:52 AM

i dont know if this will help, but try plug the cable through the back instead? cause the back are the main ones.

04-04-2008, 05:05 PM	#1 (permalink)
Skullslasher Zewbie Join Date: Jan 2008 Location: Miami Posts: 9 Reputation: 10 $zB: 8 Donate	Zune Hardware Problem...Help would be wonderful! My zune, has been working perfectly for quite a while now(zune 80g). Recently I've had to disconnect my zune and reconnect it to be read. Since that day I have not been able to read it regardless of computer restart, disconnection,update etc. I tried to reinstall the software and it only made matters worse. Now not only can I not read my zune but I cant log onto the market place. Tried my cable and my zune on a different computer, fully functional and its read. But on my computer it wont. I tried to reinstall the Zune hardware on the computer and it gives me an error stating: "Device Status:Windows succesfully loaded the device driver for this hardware but cannot find the hardware location" This is in the Device Manager Window.. Any help would be greatly appreciated!Big Smile __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-04-2008, 05:07 PM	#2 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,231 Reputation: 232 $zB: 3550 Donate Awards Showcase Total Awards: 1	Do a hard reset on the Zune Device, uninstall the software with unzoone and reinstall with the full package. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ^^ Interwebz in my car! Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM me.

04-04-2008, 05:53 PM	#3 (permalink)
Skullslasher Zewbie Join Date: Jan 2008 Location: Miami Posts: 9 Reputation: 10 $zB: 8 Donate	Ill try that __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-26-2008, 11:52 AM	#6 (permalink)
charmed61 Member Join Date: Mar 2008 Location: The Gold Rush State! Posts: 588 Reputation: 3 $zB: 283 Donate	i dont know if this will help, but try plug the cable through the back instead? cause the back are the main ones. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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04-26-2008, 11:32 AM	#5 (permalink)
hwengmgr Zewbie Join Date: Apr 2008 Location: Boston, MA Posts: 4 Reputation: 10 $zB: 3 Donate	This is due to a missing service, that goes away for a reason I still don't understand. Installing Windows media player 11 reinstalled that service and made the error go away. Look for the more detailed information in the thread titled " can't install error - service doesn't exist".

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