[SOLVED] Installing cleanly Zune 2.0 software -- update problems

[pollito_os]

Hi everyone,

I have problems with the Zune software 2.X which I never had with the old 1.X software. I have several issues but one at a time. I will ask for anyone’s kind help or suggestion for this issue in this post.

My system is the following –

I have a Dell Latitude D820 with Windows XP SP2. I have 4 gigs of RAM. As far as I know Windows is up to date as far as XP SP2.

My Zune is a 30 gigabyte device with the latest firmware 2.4.

My main problem is getting what I would call a clean installation of the zune 2.0 software. When I try to install with the Zune.net website and download the file. I invoke the file and immediately it stops and says I do not have required updates.

“SYSTEM UPDATES REQUIRED”
Zune software can’t continue until you’ve installed one or more required updates. Windows update must be updated to run this program
go.microsoft/fwlink/?LinkID=101231[/url]

It then gives a small description to go to a windows website for help but I went there and it was not helpful.

I don’t understand why it won’t let me proceed further. My firmware is up to date on the device and everything should go forward and allow the software to install?

I have only been able to install the software using a download of a Package but that didn’t seem to give me a clean of fully functional installation of the software. It was buggy and would crash periodically. I then went to the Superior Zune Software Installation which I found on one of the posts. That seems to give me a more clean installation but the software still has some problems in not functioning 100 percent.

1) It won’t play any media. It just opens a song and then nothing happens.
2) It doesn’t read all of the playlists I have on the device. I have 169 and it says I have 125.

That being said, I have not mentioned the mixed album art and mixed up song problem or the fact that the software has sometimes pulled music off my device and I have had to put it back on.

In short, it is frustrating. If anyone of you can help me I would be very grateful. What I would really hope to achieve is to be able to get a clean installation of the software through the normal software installation.

P.S I have used unzoone and tried to reinstall on various occasions. My biggest frustration is the message – “SYSTEM UPDATES REQUIRED”.... etc.

I would appreciate your guidance and suggestions.

Thanks,

Pollito

[Jon]

Update your Windows. If that doesn't work, manually download the update from Microsoft.com

[Carlos]

Yeah basically, http://www.update.microsoft.com is your best bet.

[Gregory]

Try running UnZoone again, then installing with SZIP2, then running windows update.

[pollito_os]

Thanks all for your quick replies.

I will try to update windows and let you know if it works.

Thanks again,

Pollito

Okay.. Thanks again everyone. I updated Windows and it solved that problem.

The software installs cleanly from the regular installation file. I unzooned first also.

Thanks again.

[Gregory]

You are welcome .