help with new zune

IA Dubber · 01-15-2008, 02:20 PM

had a zune before, but it took a crap on me. it's a 30 gig. now i have a replacement and when i tried to hook it up to te computer, it isn't recognized by the computer. it's not the usb port that's the problem. it does have the old firmware, but from what i've heard, that shouldn't make a difference. any help? is it because i'm using the old cord?

CameleonMK · 01-15-2008, 02:22 PM

No I don't think so, but it might be the fact you need a new (new as in new not new as in v2) cord because the one you have is fried. But does the zune show that it's charging when you connect it?

IA Dubber · 01-15-2008, 02:28 PM

so basically, i need a v2 cord?

CameleonMK · 01-15-2008, 02:54 PM

No, just a new cord it can be v1 or v2, whatever you choose.

Gregory · 01-15-2008, 03:04 PM

You should be able to call Zune and get a free one.

CameleonMK · 01-15-2008, 03:07 PM

Oh yea, I forgot about that. Just tell them that it doesn't connect anymore.

Dizzy · 01-15-2008, 05:11 PM

It might also be a driver issue.
You can try to see if any of these help: http://www.zuneboards.com/forums/gen...er-issues.html

IA Dubber · 01-15-2008, 06:56 PM

thanks for the help. it was a month or so from the time that i called and confirmed that it was a warranty repair to the time i got the new zune so i might see if a store has just the cord for sale, if not i'll give zune a call

and how's the rep work?

Dizzy · 01-16-2008, 02:22 PM

I don't think it's the cord, but if you can get one for free, why not

To rep, click the button that looks like this:

under the person's information to the left of their post

01-15-2008, 02:20 PM	#1 (permalink)
IA Dubber Squirt Join Date: Dec 2007 Posts: 13 Reputation: 10	help with new zune had a zune before, but it took a crap on me. it's a 30 gig. now i have a replacement and when i tried to hook it up to te computer, it isn't recognized by the computer. it's not the usb port that's the problem. it does have the old firmware, but from what i've heard, that shouldn't make a difference. any help? is it because i'm using the old cord?

01-15-2008, 03:04 PM	#5 (permalink)
Gregory Support Team Moderator Ultimate Zuner Join Date: Apr 2007 Location: What a stalker! Posts: 6,441 Reputation: 265	You should be able to call Zune and get a free one. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Do you live outside of the US, have Paypal, and want the Zune Pass? If so PM or visit my To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. .

01-15-2008, 05:11 PM	#7 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	It might also be a driver issue. You can try to see if any of these help: http://www.zuneboards.com/forums/gen...er-issues.html __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-16-2008, 02:22 PM	#9 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	I don't think it's the cord, but if you can get one for free, why not To rep, click the button that looks like this: under the person's information to the left of their post __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

01-15-2008, 02:28 PM	#3 (permalink)
IA Dubber Squirt Join Date: Dec 2007 Posts: 13 Reputation: 10	so basically, i need a v2 cord?

01-15-2008, 06:56 PM	#8 (permalink)
IA Dubber Squirt Join Date: Dec 2007 Posts: 13 Reputation: 10	thanks for the help. it was a month or so from the time that i called and confirmed that it was a warranty repair to the time i got the new zune so i might see if a store has just the cord for sale, if not i'll give zune a call and how's the rep work?

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