Zune connects and disconnects continually

UberSprode · 12-15-2007, 12:06 PM

VERSION OF ZUNE
======================
Zune 30

VERSION OF ZUNE SOFTWARE/FIRMWARE
=====================================
Zune Firmware 2.2 Software 2.1.888.2

OPERATING SYSTEM
======================
Windows XP SP2 (brand new install as of yesterday) Fully updated with Windows Update

PROBLEM DESCRIPTION
=======================
After connecting the Zune and starting the software, the software will detect the Zune, try to start syncing, but before it can get past 0%, it disconnects the Zune and boots me back to my library. After a few seconds it detects it again and goes through the whole process indefinetly until I close the software or disconnect the Zune. I'm not using a USB hub or extension cable.

THINGS ATTEMPTED SO FAR
===========================
I've tried reinstalling the driver, using a different USB port (computer only has 2), and trying different combinations of pluggin in Zune, starting software, started software then plugging in the Zune, etc.

HAVE YOU SEARCHED ONLINE/ZUNEBOARDS TO FIND A SOLUTION?
================================================== ========
I tried searching, but was unable to find anyone else with a problem similar to mine.

HAVE YOU RECEIVED ANY ERROR MESSAGES?
========================================
No error messages, it simply behaves as if I'm constantly plugging and unplugging the Zune every 5 seconds.

Dizzy · 12-15-2007, 01:24 PM

Do you have anything you can't lose?

I'd reload the firmware. See deleting everything including the firmware: http://www.zuneboards.com/forums/zun...binations.html

UberSprode · 12-16-2007, 03:22 AM

That worked for a couple of minutes, was able to get a few albums on, then BAM it started doing it again. I wasn't doing anything at the time, I was just browsing through my library.

nhanson · 12-16-2007, 05:50 AM

maybe the plug in your zune is screwed...cause mine will start to charge before its all the way in and maybe all connectors arent connected in there...

Dizzy · 12-16-2007, 06:43 PM

I'd still try reloading the firmware.

UberSprode · 12-17-2007, 08:11 AM

I tried reloading the firmware several times. And it does the same thing every time. It works for a little while, then it starts to do it again.

Okay, I also just tried using a different computer. It works absolutely fine on there. So it's not the Zune itself or the cable.

Dizzy · 12-17-2007, 12:08 PM

In that case, I think you're in trouble. It sounds like you'll have to reinstall windows.

You might look at this: http://www.zuneboards.com/forums/tec...-programs.html

UberSprode · 12-17-2007, 03:12 PM

I don't think I should have to, seeing as I reinstalled windows only 3 days ago, and I only have the basics installed (drivers, Firefox, Winamp, Pidgin, etc.).

Dizzy · 12-17-2007, 05:02 PM

Hum. If that's the case, I'd run windows update.

UberSprode · 12-19-2007, 03:51 PM

I had to run windows update in order for the Zune 2 software to even install. I'm completely up to date with my XP install.

Edit:
It's gotten worse. Now it doesn't show up in the Zune software at all. And if I go the the Device Manager if flips back and forth between "This device is working properly" and "no drivers are installed for this device" and occasionally it goes to "Currently, this hardware device is not connected to the computer (code 45)".

Mavick · 12-20-2007, 02:50 PM

i'm have a similar problem it just makes the sound as if i 've hooked it up to the usb and it doesn't stop, i've tried to uninstall zune and but all i get is this error message. custom action 17:35:44.953: operation 'installdriver' has finished with result 0x80004005

12-15-2007, 12:06 PM	#1 (permalink)
UberSprode Zewbie Join Date: Dec 2007 Location: Minneapolis, MN Posts: 6 Reputation: 10	Zune connects and disconnects continually VERSION OF ZUNE ====================== Zune 30 VERSION OF ZUNE SOFTWARE/FIRMWARE ===================================== Zune Firmware 2.2 Software 2.1.888.2 OPERATING SYSTEM ====================== Windows XP SP2 (brand new install as of yesterday) Fully updated with Windows Update PROBLEM DESCRIPTION ======================= After connecting the Zune and starting the software, the software will detect the Zune, try to start syncing, but before it can get past 0%, it disconnects the Zune and boots me back to my library. After a few seconds it detects it again and goes through the whole process indefinetly until I close the software or disconnect the Zune. I'm not using a USB hub or extension cable. THINGS ATTEMPTED SO FAR =========================== I've tried reinstalling the driver, using a different USB port (computer only has 2), and trying different combinations of pluggin in Zune, starting software, started software then plugging in the Zune, etc. HAVE YOU SEARCHED ONLINE/ZUNEBOARDS TO FIND A SOLUTION? ================================================== ======== I tried searching, but was unable to find anyone else with a problem similar to mine. HAVE YOU RECEIVED ANY ERROR MESSAGES? ======================================== No error messages, it simply behaves as if I'm constantly plugging and unplugging the Zune every 5 seconds.

12-15-2007, 01:24 PM	#2 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	Do you have anything you can't lose? I'd reload the firmware. See deleting everything including the firmware: http://www.zuneboards.com/forums/zun...binations.html __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-16-2007, 06:43 PM	#5 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	I'd still try reloading the firmware. __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-17-2007, 08:11 AM	#6 (permalink)
UberSprode Zewbie Join Date: Dec 2007 Location: Minneapolis, MN Posts: 6 Reputation: 10	I tried reloading the firmware several times. And it does the same thing every time. It works for a little while, then it starts to do it again. Okay, I also just tried using a different computer. It works absolutely fine on there. So it's not the Zune itself or the cable. Last edited by UberSprode : 12-17-2007 at 08:26 AM. Reason: added info

12-17-2007, 12:08 PM	#7 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	In that case, I think you're in trouble. It sounds like you'll have to reinstall windows. You might look at this: http://www.zuneboards.com/forums/tec...-programs.html __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-16-2007, 03:22 AM	#3 (permalink)
UberSprode Zewbie Join Date: Dec 2007 Location: Minneapolis, MN Posts: 6 Reputation: 10	That worked for a couple of minutes, was able to get a few albums on, then BAM it started doing it again. I wasn't doing anything at the time, I was just browsing through my library.

12-16-2007, 05:50 AM	#4 (permalink)
nhanson Jr. Member Join Date: Jun 2007 Location: Minnesota Posts: 359 Reputation: 32	maybe the plug in your zune is screwed...cause mine will start to charge before its all the way in and maybe all connectors arent connected in there...

12-17-2007, 03:12 PM	#8 (permalink)
UberSprode Zewbie Join Date: Dec 2007 Location: Minneapolis, MN Posts: 6 Reputation: 10	I don't think I should have to, seeing as I reinstalled windows only 3 days ago, and I only have the basics installed (drivers, Firefox, Winamp, Pidgin, etc.).

12-17-2007, 05:02 PM	#9 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,732 Reputation: 357	Hum. If that's the case, I'd run windows update. __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-19-2007, 03:51 PM	#10 (permalink)
UberSprode Zewbie Join Date: Dec 2007 Location: Minneapolis, MN Posts: 6 Reputation: 10	I had to run windows update in order for the Zune 2 software to even install. I'm completely up to date with my XP install. Edit: It's gotten worse. Now it doesn't show up in the Zune software at all. And if I go the the Device Manager if flips back and forth between "This device is working properly" and "no drivers are installed for this device" and occasionally it goes to "Currently, this hardware device is not connected to the computer (code 45)". Last edited by UberSprode : 12-19-2007 at 05:44 PM. Reason: Problem changed

12-20-2007, 02:50 PM	#11 (permalink)
Mavick Zewbie Join Date: Dec 2007 Posts: 1 Reputation: 10	i'm have a similar problem it just makes the sound as if i 've hooked it up to the usb and it doesn't stop, i've tried to uninstall zune and but all i get is this error message. custom action 17:35:44.953: operation 'installdriver' has finished with result 0x80004005

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