[SOLVED] The specified service does not exist as an installed service

curto · 12-08-2007, 06:59 PM

Hi all,

just got my first zune (brown 30GB firmware 1.0) and can't get it to go... everytime I connect it I get:

Quote:

There was a problem installing this hardware:
Zune

An error occured during the installation of the device.
The specified service does not exist as an installed service.

I've tried the software that was on the cd that came with it, I've tried the latest software from the official zune page (zunesetuppkg-x86.exe), one from a KB artice (ZunePackage.exe), and even SZIP and used UnZoone between to make sure uninstalls were complete.

Any help would be greatly appreciated...

EDIT:
All fixed... reinstalled WMP11

Dizzy · 12-08-2007, 07:20 PM

When I read that, I think it sounds like you're missing a file somewhere in your windows directory. Especially if none of the methods of installing worked.

Are you installing as an Administrator?

curto · 12-08-2007, 09:44 PM

Yes, I am administrator (winxp sp2)

Carlos · 12-08-2007, 10:17 PM

It should work on Windows XP SP2 no problems whatsoever usually. Is everything updated (as in Windows Updates)?

curto · 12-09-2007, 08:33 AM

I reinstalled WMP11 and now it's working... wierd.

Carlos · 12-09-2007, 08:57 AM

Thats a new one, but at least it works.

Dizzy · 12-09-2007, 09:26 AM

Well, they do share a lot of core components...

ploog · 05-26-2008, 06:33 AM

This worked for me too. After working on this problem off and on for a week, doing all the things MS said to do, I stumbled on this possible solution. I reinstalled WMP 11 and was able to get my Zune installed.

12-08-2007, 07:20 PM	#2 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,729 Reputation: 348	When I read that, I think it sounds like you're missing a file somewhere in your windows directory. Especially if none of the methods of installing worked. Are you installing as an Administrator? __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-09-2007, 08:33 AM	#5 (permalink)
curto Zewbie Join Date: Dec 2007 Posts: 3 Reputation: 10	Fixed! I reinstalled WMP11 and now it's working... wierd.

12-09-2007, 09:26 AM	#7 (permalink)
Dizzy Joe the Plumber Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,729 Reputation: 348	Well, they do share a lot of core components... __________________ Stop activity immediately if you feel short of breath, faint or dizzy, experience chest pain, or profuse perspiration. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

05-26-2008, 06:33 AM	#8 (permalink)
ploog Zewbie Join Date: May 2008 Posts: 1 Reputation: 10	the specified service does not exist as an installed device This worked for me too. After working on this problem off and on for a week, doing all the things MS said to do, I stumbled on this possible solution. I reinstalled WMP 11 and was able to get my Zune installed.

12-08-2007, 09:44 PM	#3 (permalink)
curto Zewbie Join Date: Dec 2007 Posts: 3 Reputation: 10	Yes, I am administrator (winxp sp2)

12-08-2007, 10:17 PM	#4 (permalink)
Carlos The Ragin` Cajun Support Team Jr. Staff Zune Freak Join Date: Jun 2007 Location: Miami, FL Posts: 1,101 Reputation: 125	It should work on Windows XP SP2 no problems whatsoever usually. Is everything updated (as in Windows Updates)?

12-09-2007, 08:57 AM	#6 (permalink)
Carlos The Ragin` Cajun Support Team Jr. Staff Zune Freak Join Date: Jun 2007 Location: Miami, FL Posts: 1,101 Reputation: 125	Thats a new one, but at least it works.

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