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Old 12-06-2007, 06:31 PM   #1 (permalink)
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Default 5 contact support

tried the back button and up on zune pad and back button, left and middle button and neither worked. i'm thinkin it's because i updated to the v2 software



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Old 12-06-2007, 08:53 PM   #2 (permalink)
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any help? been like this for a few days but haven't gotten around to fix it. but what else should i have expected from a microsoft product



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Old 12-08-2007, 09:00 AM   #3 (permalink)
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Default 5 contact support error

tried the back button and up on zune pad and back button, left and middle button and neither worked. i'm thinkin it's because i updated to the v2 software



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Old 12-08-2007, 07:53 PM   #4 (permalink)
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It should work regardless of the firmware version.

For the Back part of the sequence, you use the button that looks like this: <-
and the rest are D-Pad directions
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Old 12-09-2007, 06:07 AM   #5 (permalink)
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this happened to me too, and i have no idea what to do. it sucks alot



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Old 12-09-2007, 08:59 AM   #6 (permalink)
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http://www.zuneboards.com/forums/zun...binations.html

Sure your doing the Combo's right?



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Old 12-09-2007, 09:29 AM   #7 (permalink)
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Duplicate thread. With this: http://www.zuneboards.com/forums/gen...ontact+support

I knew it sounded familiar.
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Old 12-09-2007, 09:34 AM   #8 (permalink)
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Merged threads. And Faded is right, I have personally re-did all the button combos myself to see if they would work and they do.
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Old 12-09-2007, 09:28 PM   #9 (permalink)
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reseting it didn't work, so should i restore it?



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Old 12-10-2007, 04:55 PM   #10 (permalink)
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Yeah. Delete everything on it including the firmware.
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Old 12-11-2007, 05:34 PM   #11 (permalink)
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the restoring must've not worked because i was at the error screen, not the reset screen



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Old 12-12-2007, 02:54 PM   #12 (permalink)
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Well, formating your device has the possibility of fixing that anyway. Try what I said and report back with what happens
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Old 12-12-2007, 09:04 PM   #13 (permalink)
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now it's stuck at "3 please wait"



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Old 12-13-2007, 03:56 PM   #14 (permalink)
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Have you called MS yet? Sounds like your zune is screwy.
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Old 12-13-2007, 07:07 PM   #15 (permalink)
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it must be screwy. it's been on the screen "4 Removing content. Please wait" for 2 days



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Old 12-15-2007, 12:58 PM   #16 (permalink)
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I'd say so : p
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