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Old 12-05-2007, 09:58 PM   #1 (permalink)
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Hi. My friend updated my zune itself, but when i try to update the zune software it says im not connected to the internet, which i am. I tried szip, but it comes up with encountered problem, needs to close. I am running xp with sp 2. I am completely updated on my computer, but to no avail. Can someone please help?



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Old 12-06-2007, 02:10 PM   #2 (permalink)
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Have you tried downloading the software from Zune.net?
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Old 12-06-2007, 04:56 PM   #3 (permalink)
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yeah. it says that i need to connect to the internet, which i already am. I have tried with firewalls up, with em down, i've also disconnected my router and connected straight to my computer. I have no clue why it wont work. please help.



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Old 12-06-2007, 05:06 PM   #4 (permalink)
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Try turning Windows Firewall ON. Not really sure why, but this has solved the problem for some users.
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