Zune Installation Error!!!!!!!!!!!!!!Help

sanmandude · 11-21-2007, 12:05 PM

I just got a zune and i put in the cd they gave me and when i was installing it says this:

Installation Failed

Setup must stop because the required package 'Zune' failed to install.

Custom Action : (some #s): Operation 'RemoveDriver' has finished with result 0x80004005

DIFXAPP: Rollback failed with error 0x2

Error Code: 0x80004005

http://go.microsoft.com/fwlink/?LinkID=1...

Please help me i tried going to the site and i dont know what to do i need your help

anyone here...... i need help fast

Dizzy · 11-21-2007, 03:25 PM

Here's a thread with info. Looks like you need to do two things:
http://www.zuneboards.com/forums/gen...ght=0x80004005

1) Run Windows Update and download all available updates
2) Missing Package on Install

If you've experienced problems installing the latest Zune software and setup tells you that you are missing a package, please download the following bundled installer.

http://www.anonym.to/?http://downloa...unePackage.exe

1. download package

2. run package to extract to your computer

3. go to directory that you extracted to, run startzune.exe

4. proceed with installation, following instructions

KevinC-razy · 12-27-2007, 06:01 PM

yea dude i had the same problem for about a week and a half what i did was reset my firewall since i was not able to access to turn it on im not sure if your firewall is screwwed like mine was or not just givin u an idea cuz that what fixed mine i was pissed for such a long time

use this link to fix my firewall: http://windowsxp.mvps.org/sharedaccess.htm

(they wouldnt let me use a link becuase i joined just so i could help out and throw that idea out there so i had to space some stuff out)

Dizzy · 12-28-2007, 02:23 PM

I couldn't tell from your post. Were you offering advice or asking for help?

KevinC-razy · 01-05-2008, 05:26 PM

was just throwing a solution out there becuase thats what worked for me my firewall wasnt letting me open it becuase it said do to unidentied errors so when i fixed my firewall and turned it on then my zune software finally finished install as when my firewall was off i was trying to aoubt a week and a half and nothing but now im just looking aroudnn the internet becuases now after my zune working for a while now all of a sudden it says usb device not recognized so if i dont find a solution by the time u post back that would be cool for some advice

KevinC-razy · 01-05-2008, 11:05 PM

nevermind found out why. since i usually always have something plugged in my usb port it goe loose enough to where i plug somthing in it kinda droops a little and when i held it up strait it it was recognised so i moved my usb to the back ports.

11-21-2007, 12:05 PM	#1 (permalink)
sanmandude Zewbie Join Date: Nov 2007 Posts: 8 Reputation: 10 $zB: 0 Donate	I just got a zune and i put in the cd they gave me and when i was installing it says this: Installation Failed Setup must stop because the required package 'Zune' failed to install. Custom Action : (some #s): Operation 'RemoveDriver' has finished with result 0x80004005 DIFXAPP: Rollback failed with error 0x2 Error Code: 0x80004005 http://go.microsoft.com/fwlink/?LinkID=1... Please help me i tried going to the site and i dont know what to do i need your help anyone here...... i need help fast Last edited by Dizzy : 11-21-2007 at 03:20 PM.

11-21-2007, 03:25 PM	#2 (permalink)
Dizzy caucASIAN, but not as cool as ASIANS Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,634 Reputation: 275 $zB: 111 Donate Awards Showcase Total Awards: 4	Here's a thread with info. Looks like you need to do two things: http://www.zuneboards.com/forums/gen...ght=0x80004005 1) Run Windows Update and download all available updates 2) Missing Package on Install If you've experienced problems installing the latest Zune software and setup tells you that you are missing a package, please download the following bundled installer. http://www.anonym.to/?http://downloa...unePackage.exe 1. download package 2. run package to extract to your computer 3. go to directory that you extracted to, run startzune.exe 4. proceed with installation, following instructions __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Dizzy - Founder of zB REDnecks. Master Chief of Hillbillies.

12-27-2007, 06:01 PM	#3 (permalink)
KevinC-razy Zewbie Join Date: Dec 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	an idea to try yea dude i had the same problem for about a week and a half what i did was reset my firewall since i was not able to access to turn it on im not sure if your firewall is screwwed like mine was or not just givin u an idea cuz that what fixed mine i was pissed for such a long time use this link to fix my firewall: http://windowsxp.mvps.org/sharedaccess.htm (they wouldnt let me use a link becuase i joined just so i could help out and throw that idea out there so i had to space some stuff out) Last edited by Dizzy : 12-28-2007 at 02:22 PM.

12-28-2007, 02:23 PM	#4 (permalink)
Dizzy caucASIAN, but not as cool as ASIANS Moderator Ultimate Zuner Join Date: Mar 2007 Posts: 6,634 Reputation: 275 $zB: 111 Donate Awards Showcase Total Awards: 4	I couldn't tell from your post. Were you offering advice or asking for help? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Dizzy - Founder of zB REDnecks. Master Chief of Hillbillies.

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01-05-2008, 05:26 PM	#5 (permalink)
KevinC-razy Zewbie Join Date: Dec 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	was just throwing a solution out there becuase thats what worked for me my firewall wasnt letting me open it becuase it said do to unidentied errors so when i fixed my firewall and turned it on then my zune software finally finished install as when my firewall was off i was trying to aoubt a week and a half and nothing but now im just looking aroudnn the internet becuases now after my zune working for a while now all of a sudden it says usb device not recognized so if i dont find a solution by the time u post back that would be cool for some advice

01-05-2008, 11:05 PM	#6 (permalink)
KevinC-razy Zewbie Join Date: Dec 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	nevermind found out why. since i usually always have something plugged in my usb port it goe loose enough to where i plug somthing in it kinda droops a little and when i held it up strait it it was recognised so i moved my usb to the back ports.

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