Possible Fixes for common Zune2 software issues - Page 2

Testen · 11-16-2007, 10:03 AM

Quote:

Originally Posted by Chiups

For some reason I dont have the "Zune" folder in this path:
XP C: Documents and Settings<User Name>Local Settings>Application Data>Microsoft>Zune

It ends at "Microsoft" for me

Edit: I finally found those files. But now, the zune program is telling me that my Zune is linked to another computer. Should select "Link my Zune to this computer?" or what?

Where did you find the files? My path also ends at microsoft.

Thank you.

sarwangjain · 11-16-2007, 10:56 AM

i m not able to install the fix which you have told in the post earlier .
pls help me with this

Dizzy · 11-16-2007, 12:57 PM

Quote:

Originally Posted by sarwangjain

i m not able to install the fix which you have told in the post earlier .
pls help me with this

What fix are you trying to use?

Heptagram7 · 11-16-2007, 01:41 PM

I'm having trouble with the library build problems; I can't find the file for metadata you specified

. I have a XP, if it helps.

Dizzy · 11-16-2007, 02:26 PM

Search your computer for "CurrentDatabase_365.wmdb", right click, and click "Open containing folder"

In your search, be sure you include hidden files/folders

Childstrangler · 11-22-2007, 02:25 PM

Hey, I new to this forum but I've had my Zune for just over a year now.

I tried following your instructions but I couldn't find "CurrentDatabase_365.wmdb" . It only had ZuneStore.sdf, and i think something called ArtCache.

Oh and I've been trying to combine albums by draging them together like I did with the V1 software before but it won't let me.

Is there another way I can do this?

Dizzy · 11-22-2007, 04:59 PM

Even after searching, you couldn't find it (see the post above yours)?

And drag and drop is not yet possible.

Childstrangler · 11-22-2007, 05:49 PM

No, I went to start and used Start Search, typed in CurrentDatabase_365.wmdb and nothing came up.

I'm using Vista, I just got it so I'm not quite sure how to include hidden files/folders if thats the problem.

Besides Draging-Droping, Is there another way to combine albums?

Dizzy · 11-22-2007, 06:03 PM

Yeah, in your search, you're going to have to include hidden files/folders
The option in "Folder Options" window -> “View” -> "Advanced settings" is a persistent global setting. When set to “show” hidden files, hidden files will be visible (grayed-out) when browsing folders as well as in search results.

The only way to combine albums is to make sure their tags match exactly

Childstrangler · 11-22-2007, 06:33 PM

Yeah, I enabled the show hidden files option but it still wont show "CurrentDatabase_365.wmdb".

I really don't know whats wrong.

Dizzy · 11-23-2007, 05:44 AM

I should have asked this from the beginning. Do you have Vista?

Childstrangler · 11-23-2007, 06:41 AM

Yes, I do.
I just got it, and I'm still getting used to it.

drdoak · 11-26-2007, 01:41 PM

I've got album art and metadata in general showing up in all the wrong places. I've deleted and rebuilt the entire zune app data folder several times now. I've installed the Zune software on a seperate machine running Vista (XP on my main system) that I clone my music to using SyncToy. In all cases the data is at least 25% wrong. It's wrong in exactly the same way on both computers. For example, U2 - Elevation ALWAYS shows up under Alien Ant Farm's Anthology (U2 isn't even listed as an artist anymore). That album in turn gets some random album art. Which wrong art is chosen seems to be the only variable.

Is there anything at all anyone has heard to try beyond deleting the data stores in the Zune's app data folder? I'm not even going to TRY and fix the havoc wreaked on my smart playlists (in that they don't appear anymore) until after this gets fixed.

Thanks for any insights you may have.

Dizzy · 11-27-2007, 02:10 PM

You sure your tags aren't just incorrect? Does it display properly in other software?

drdoak · 11-27-2007, 03:23 PM

Yeah, I probably should have mentioned that. Shows up fine in Media Player on both computers. Also,the file properties in Explorer show correct info.

JTFazz · 11-27-2007, 03:48 PM

Hello, all!

I have been having the metadata issues many others have had and unsuccessful with any of the fixes posted here and at zune.net.

I have checked the tag info in Windows Media Player and it is all correct. I have not synced my Zune or upgraded the firmware because of this. My wife was anxious to purchase music and we upgraded against my better judgment and then upgraded her Zune and synched it.

Then I noticed the library issues. I have been very frustrated that the Zune crew has turned a deaf ear to the issues of late and have offered no real hope for those having the problems. I really wonder how much revenue they are losing by forcing the upgrade to use their music store... and many users refuse to upgrade because of these known issues with no fix apparently on the horizon.

Thanks for letting me rant a bit. I will keep checking here and there for a light at the end of the tunnel... and hope its not a train coming at me.

Cheers!

xfatalxxgoodbyex · 12-03-2007, 01:49 PM

ok so ive downloaded the zune software part using szip2.exe and i used unzoone before tht, but now i have the software but it cant find my zune when i plug it in and still says connect a zune device and i have all my music on my software but it wont play...........any thought on how to fix it?
o and also, send me a msg to reply so i get it directly also, thanx a bunch

ok so i used unzoone and then used SZIP and now it wont recognize my zune and it wont play the music tht i have, it says its all there and then i click to play it and it stays saying tht its opening it, but doesnt give any error message or anything, just wont play it or videos, so anyone kno how to fix these things?

itzzddongzz · 12-03-2007, 05:24 PM

great tip

Hy Def · 12-03-2007, 07:59 PM

I've also tried the renaming data files solution. First off all I can find is the zunemarketplace.sdf file, not the current database_365.wmpv. May not have the filenames perfectly right, but you know which ones I mean. And yes I do have hidden files set to appear. Renaming the marketplace file prompts a library rebuild, but many songs are still under wrong albums, etc. Tags are proper in explorer and wmp11 library. Know of any way to import wmp11 library into new zune2 software?

11-16-2007, 02:26 PM	#25
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,513 Reputation: 188 $zB: 1398 Donate Awards Showcase Total Awards: 1	Search your computer for "CurrentDatabase_365.wmdb", right click, and click "Open containing folder" In your search, be sure you include hidden files/folders __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. K-61 To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Last edited by Dizzy : 11-16-2007 at 02:44 PM.

11-22-2007, 04:59 PM	#27
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,513 Reputation: 188 $zB: 1398 Donate Awards Showcase Total Awards: 1	Even after searching, you couldn't find it (see the post above yours)? And drag and drop is not yet possible. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. K-61 To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-22-2007, 06:03 PM	#29
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,513 Reputation: 188 $zB: 1398 Donate Awards Showcase Total Awards: 1	Yeah, in your search, you're going to have to include hidden files/folders The option in "Folder Options" window -> “View” -> "Advanced settings" is a persistent global setting. When set to “show” hidden files, hidden files will be visible (grayed-out) when browsing folders as well as in search results. The only way to combine albums is to make sure their tags match exactly __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. K-61 To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-23-2007, 05:44 AM	#31
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,513 Reputation: 188 $zB: 1398 Donate Awards Showcase Total Awards: 1	I should have asked this from the beginning. Do you have Vista? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. K-61 To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-27-2007, 02:10 PM	#34
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,513 Reputation: 188 $zB: 1398 Donate Awards Showcase Total Awards: 1	You sure your tags aren't just incorrect? Does it display properly in other software? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. K-61 To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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11-16-2007, 10:56 AM	#22
sarwangjain Zewbie Join Date: Nov 2007 Posts: 1 Reputation: 10 $zB: 0 Donate	i m not able to install the fix which you have told in the post earlier . pls help me with this

11-16-2007, 01:41 PM	#24
Heptagram7 Zewbie Join Date: Nov 2007 Posts: 5 Reputation: 10 $zB: 0 Donate	I'm having trouble with the library build problems; I can't find the file for metadata you specified . I have a XP, if it helps.

11-22-2007, 02:25 PM	#26
Childstrangler Zewbie Join Date: Nov 2007 Location: Anaheim, California Posts: 7 Reputation: 10 $zB: 0 Donate	Hey, I new to this forum but I've had my Zune for just over a year now. I tried following your instructions but I couldn't find "CurrentDatabase_365.wmdb" . It only had ZuneStore.sdf, and i think something called ArtCache. Oh and I've been trying to combine albums by draging them together like I did with the V1 software before but it won't let me. Is there another way I can do this?

11-22-2007, 05:49 PM	#28
Childstrangler Zewbie Join Date: Nov 2007 Location: Anaheim, California Posts: 7 Reputation: 10 $zB: 0 Donate	No, I went to start and used Start Search, typed in CurrentDatabase_365.wmdb and nothing came up. I'm using Vista, I just got it so I'm not quite sure how to include hidden files/folders if thats the problem. Besides Draging-Droping, Is there another way to combine albums?

11-22-2007, 06:33 PM	#30
Childstrangler Zewbie Join Date: Nov 2007 Location: Anaheim, California Posts: 7 Reputation: 10 $zB: 0 Donate	Yeah, I enabled the show hidden files option but it still wont show "CurrentDatabase_365.wmdb". I really don't know whats wrong.

11-23-2007, 06:41 AM	#32
Childstrangler Zewbie Join Date: Nov 2007 Location: Anaheim, California Posts: 7 Reputation: 10 $zB: 0 Donate	Yes, I do. I just got it, and I'm still getting used to it.

11-26-2007, 01:41 PM	#33
drdoak Zewbie Join Date: Nov 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	I've got album art and metadata in general showing up in all the wrong places. I've deleted and rebuilt the entire zune app data folder several times now. I've installed the Zune software on a seperate machine running Vista (XP on my main system) that I clone my music to using SyncToy. In all cases the data is at least 25% wrong. It's wrong in exactly the same way on both computers. For example, U2 - Elevation ALWAYS shows up under Alien Ant Farm's Anthology (U2 isn't even listed as an artist anymore). That album in turn gets some random album art. Which wrong art is chosen seems to be the only variable. Is there anything at all anyone has heard to try beyond deleting the data stores in the Zune's app data folder? I'm not even going to TRY and fix the havoc wreaked on my smart playlists (in that they don't appear anymore) until after this gets fixed. Thanks for any insights you may have.

11-27-2007, 03:23 PM	#35
drdoak Zewbie Join Date: Nov 2007 Posts: 3 Reputation: 10 $zB: 0 Donate	Yeah, I probably should have mentioned that. Shows up fine in Media Player on both computers. Also,the file properties in Explorer show correct info.

11-27-2007, 03:48 PM	#36
JTFazz Zewbie Join Date: Apr 2007 Location: Montgomery, AL Posts: 6 Reputation: 10 $zB: 0 Donate	Hello, all! I have been having the metadata issues many others have had and unsuccessful with any of the fixes posted here and at zune.net. I have checked the tag info in Windows Media Player and it is all correct. I have not synced my Zune or upgraded the firmware because of this. My wife was anxious to purchase music and we upgraded against my better judgment and then upgraded her Zune and synched it. Then I noticed the library issues. I have been very frustrated that the Zune crew has turned a deaf ear to the issues of late and have offered no real hope for those having the problems. I really wonder how much revenue they are losing by forcing the upgrade to use their music store... and many users refuse to upgrade because of these known issues with no fix apparently on the horizon. Thanks for letting me rant a bit. I will keep checking here and there for a light at the end of the tunnel... and hope its not a train coming at me. Cheers!

12-03-2007, 01:49 PM	#37
xfatalxxgoodbyex Zewbie Join Date: Dec 2007 Posts: 9 Reputation: 10 $zB: 0 Donate	ok so ive downloaded the zune software part using szip2.exe and i used unzoone before tht, but now i have the software but it cant find my zune when i plug it in and still says connect a zune device and i have all my music on my software but it wont play...........any thought on how to fix it? o and also, send me a msg to reply so i get it directly also, thanx a bunch ok so i used unzoone and then used SZIP and now it wont recognize my zune and it wont play the music tht i have, it says its all there and then i click to play it and it stays saying tht its opening it, but doesnt give any error message or anything, just wont play it or videos, so anyone kno how to fix these things? Last edited by Big Daddy Nutsacks : 12-03-2007 at 03:23 PM.

12-03-2007, 05:24 PM	#38
itzzddongzz Zuner Join Date: Sep 2007 Posts: 82 Reputation: 10 $zB: 0 Donate	great tip

12-03-2007, 07:59 PM	#39
Hy Def Zewbie Join Date: Nov 2007 Location: Phoenixville, PA Posts: 6 Reputation: 10 $zB: 0 Donate	I've also tried the renaming data files solution. First off all I can find is the zunemarketplace.sdf file, not the current database_365.wmpv. May not have the filenames perfectly right, but you know which ones I mean. And yes I do have hidden files set to appear. Renaming the marketplace file prompts a library rebuild, but many songs are still under wrong albums, etc. Tags are proper in explorer and wmp11 library. Know of any way to import wmp11 library into new zune2 software? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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