microsoft.com/kb/944938 Help

[JamieTrwth]

I keep getting this message while trying to install the new zune.
Installation Failed

Setup must stop because the required package 'Zune' failed to install.

Custon Action 12:27:19.734: Operstion 'RemoveDriver' has finished with result 0x80004005.

DIFXAPP: Rollback failed with error 0x2

Error code: 0x80004005

And it gave me this link

http://support.microsoft.com/kb/944938

Anything anyone can do for me?

[Nurta]

Originally Posted by the page linked

THINGS TO TRY
To obtain all required updates in one package, follow these steps:
1. Click the following link to download the update package:
http://go.microsoft.com/fwlink/?LinkID=104738 (http://go.microsoft.com/fwlink/?LinkID=104738)
2. In the dialog box that appears, click Run to start the installation process.
3. When you are prompted, type the name of the folder where the files will be extracted.
4. When the files are copied to the folder, open the folder, and then double-click Startzune.exe to install the Zune software.

[Dizzy]

Did you even read the article?

THINGS TO TRY
To obtain all required updates in one package, follow these steps:
1. Click the following link to download the update package:
http://go.microsoft.com/fwlink/?LinkID=104738
2. In the dialog box that appears, click Run to start the installation process.
3. When you are prompted, type the name of the folder where the files will be extracted.
4. When the files are copied to the folder, open the folder, and then double-click Startzune.exe to install the Zune software.

Back to the top

EDIT: Nurta, ya beat me!

[JamieTrwth]

I did. And I tried that. I even tried uninstalling my old software. Updating MPlayer 11 and updating Flash.

For some reason the Zune software now works despite the fact that the error said it failed.

Jamie Trwth

[Dizzy]

Software... sometimes even it doesn't understand itself.