Library Problems Temporary Fix! I think

mscc04 · 11-13-2007, 07:31 AM

OK so I was having the same song/album/and artist mix-up problems as others have been having. This is not that big of a problem since I don't think it is changing the ID3 tags (thank God). What I did was delete all of the albums out of my collection (make sure you do not delete your files along with it!!!). Go to Settings...Software....Collection...Deselect "Automatically update album art and media information." Then re-add your collection. Hope this helps!

Dizzy · 11-13-2007, 09:10 AM

I figured it was probably something that had to do with updating the album info. Glad you figured it out. I'll sticky this for awhile just so I can redirect here.

lpfan091989 · 11-13-2007, 09:45 AM

it didn't work for me.

Lvivske · 11-13-2007, 10:02 AM

nope. wont even re-add the files i deleted

i manually selected that folder to add to my Collection, and nothing. zune software will play the files but not add them back to my list.

Dizzy · 11-13-2007, 10:11 AM

Fudge. Well, I'm no help at the moment because I can't even get the software to install in the first place

alek · 11-13-2007, 10:12 AM

it still messes it up!!!!!! if u have riped albums. is it only me or can u not drag and drop????????//

Woolfenstien · 11-13-2007, 10:16 AM

Quote:

Originally Posted by Lvivske

nope. wont even re-add the files i deleted

i manually selected that folder to add to my Collection, and nothing. zune software will play the files but not add them back to my list.

Under the collection section in the Zune software, click 'Restore files previously deleted from collection', and restart the Zune software. Be warned, since if your Zune is connected to your PC it may start to delete your songs from the Zune.

That will re-add your files, however it won't sort out your problem.

I'm also experiencing the problem, and when it happens to whole compilations, it really annoys me. For some reason, it's detecting some of my compilations fine, but on others it's not. I'll try and find out what makes certain albums so special.

edit: It doesn't seem to be tags causing this problem, so it might be a problem with the software itself. Hopefully an update will be released soon.

enjoythemusic · 11-13-2007, 10:52 AM

Quote:

Originally Posted by mscc04

What I did was delete all of the albums out of my collection (make sure you do not delete your files along with it!!!).

How do i do that without deleting the file? Details please. MANY thanks.

Woolfenstien · 11-13-2007, 10:57 AM

Quote:

Originally Posted by enjoythemusic

How do i do that without deleting the file? Details please. MANY thanks.

Selecting all of my albums in the Zune software and then pressing the delete key worked for me, and didn't erase my music.

I didn't get any popup window asking me if I wanted to remove from library or erase the actual files (like I used to get in the previous version of the software), so I assume that it just removes your songs from your library and not your computer.

enjoythemusic · 11-13-2007, 11:00 AM

Quote:

Originally Posted by Woolfenstien

Selecting all of my albums in the Zune software and then pressing the delete key worked for me, and didn't erase my music.

MANY thanks. Dare i ask, what will this do to my custom playlists as i have created (15 of them with well over 4,000 songs total).

Woolfenstien · 11-13-2007, 11:01 AM

Quote:

Originally Posted by enjoythemusic

MANY thanks. Dare i ask, what will this do to my custom playlists as i have created (15 of them with well over 4,000 songs total).

I have no idea, since I've never used playlists. However, since it leaves all of your music alone, I would hope it would leave your playlists alone.

Dizzy · 11-13-2007, 11:03 AM

I found this over at the zune.net forums:

Quote:

This has been posted elsewhere, but I thought it's worth posting again to make sure you see it. I really like the new player, but of course I would not if it was displaying the wrong album art Smile [:)]

There's a file that contains metadata about your tracks. If you delete that while the client is not running then restart the client, it is rebuilt automatically. It does NOT delete your music, just the metadata. Here are the instructions. Please make a copy of the file before deleting it.

In XP Zune2 software stores it's database in the folders

XP C:Documents and Settings<User Name>Local SettingsApplication DataMicrosoftZune
Vista C:Users<User Name> Application DataLocalMicrosoftZune

* Exit Zune2 software
* Delete files in this folder
* Restart Zune2 software and it will rebuild your collection.

Let me know how it goes.

Woolfenstien · 11-13-2007, 11:16 AM

Quote:

Originally Posted by Dizzy

I found this over at the zune.net forums:

That didn't seem to help me, which makes me think it's a metadata problem on my side; however I'm sceptical about this.

I just checked out the metadata for one of my albums that is having problems, and the album title tag is the same on all files. The only things that change over the different files are the artist, track number, and song title.

Dizzy · 11-13-2007, 11:24 AM

Huh. Yeah, it might be a metadata problem then. Most people over there seemed to agree it did the trick

enjoythemusic · 11-13-2007, 11:29 AM

Quote:

Originally Posted by Dizzy

I found this over at the zune.net forums:

Brilliant, it works!!!! Seems to have solved my bad album art, zero data song repeats, etc.

Woolfenstien · 11-13-2007, 11:50 AM

Quote:

Originally Posted by Dizzy

Huh. Yeah, it might be a metadata problem then. Most people over there seemed to agree it did the trick

I went over all of the albums I was having problems with, and makes sure that all the tags were OK. The albums not affected by the problem had all the tags the problematic ones were having. Both problematic and non-problematic albums have ID3v1 and ID3v2.3 tags.

Even after uninstalling the Zune software and removing everything in the Application Data directory, the problem still happens.

If it helps at all, an example of how I tag my music is below. Please point out if I've tagged my music incorrectly, or missed any required tags out.

SWramper · 11-28-2007, 03:13 PM

Ok, so just updated and all that jazz and my art and stuff is messed up along with artists and albums. I tired and tired to look for those files on my XP system but it is showing me nothing..I can't find the LocalSettingsApplication to do anything with fixing the media collection. It is starting to drive me insane! Please help!

Dizzy · 11-28-2007, 04:28 PM

FYI, it's local settings (blackslash) Application Data. zB can't handle backslashes for some reason.

Try searching your computer for them, but be sure to include hidden files/folders

theecigarman · 12-05-2007, 07:10 AM

This seems to be working for me. One thing I noticed was that most of the album art was correct on my 30gb zune, just incorrect in the zune software. Odd I think, but it is MS, so it does make sense..............

xfatalxxgoodbyex · 12-05-2007, 09:07 PM

just turn your firewall on, if it isnt and install the normal update from the site, it worked for me, anyone else do tht?

11-13-2007, 07:31 AM	#1 (permalink)
mscc04 Zewbie Join Date: Oct 2007 Posts: 2 Reputation: 10 $zB: 0 Donate	Library Problems Temporary Fix! I think OK so I was having the same song/album/and artist mix-up problems as others have been having. This is not that big of a problem since I don't think it is changing the ID3 tags (thank God). What I did was delete all of the albums out of my collection (make sure you do not delete your files along with it!!!). Go to Settings...Software....Collection...Deselect "Automatically update album art and media information." Then re-add your collection. Hope this helps!

11-13-2007, 09:10 AM	#2 (permalink)
Dizzy caucASIAN Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Super Fun Thyme Posts: 6,013 Reputation: 241 $zB: 1833 Donate Awards Showcase Total Awards: 4	I figured it was probably something that had to do with updating the album info. Glad you figured it out. I'll sticky this for awhile just so I can redirect here. __________________ And at night, I roam these streets with absolutely no purpose Feeling like I'm worthless But contrary to my last statement, I feel fine Content with the fact that I know this city's mine To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-13-2007, 10:02 AM	#4 (permalink)
Lvivske Jr. Member Join Date: Sep 2007 Posts: 300 Reputation: 13 $zB: 31 Donate	nope. wont even re-add the files i deleted i manually selected that folder to add to my Collection, and nothing. zune software will play the files but not add them back to my list. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-13-2007, 10:11 AM	#5 (permalink)
Dizzy caucASIAN Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Super Fun Thyme Posts: 6,013 Reputation: 241 $zB: 1833 Donate Awards Showcase Total Awards: 4	Fudge. Well, I'm no help at the moment because I can't even get the software to install in the first place __________________ And at night, I roam these streets with absolutely no purpose Feeling like I'm worthless But contrary to my last statement, I feel fine Content with the fact that I know this city's mine To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-13-2007, 11:24 AM	#14 (permalink)
Dizzy caucASIAN Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Super Fun Thyme Posts: 6,013 Reputation: 241 $zB: 1833 Donate Awards Showcase Total Awards: 4	Huh. Yeah, it might be a metadata problem then. Most people over there seemed to agree it did the trick __________________ And at night, I roam these streets with absolutely no purpose Feeling like I'm worthless But contrary to my last statement, I feel fine Content with the fact that I know this city's mine To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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11-13-2007, 09:45 AM	#3 (permalink)
lpfan091989 Squirt Join Date: May 2007 Location: Chicago Posts: 25 Reputation: 10 $zB: 0 Donate	it didn't work for me.

11-13-2007, 10:12 AM	#6 (permalink)
alek Squirt Join Date: Sep 2007 Posts: 12 Reputation: -2 $zB: 0 Donate	it still messes it up!!!!!! if u have riped albums. is it only me or can u not drag and drop????????//

11-28-2007, 03:13 PM	#17 (permalink)
SWramper Zewbie Join Date: Mar 2007 Posts: 4 Reputation: 10 $zB: 0 Donate	Ok, so just updated and all that jazz and my art and stuff is messed up along with artists and albums. I tired and tired to look for those files on my XP system but it is showing me nothing..I can't find the LocalSettingsApplication to do anything with fixing the media collection. It is starting to drive me insane! Please help!

11-28-2007, 04:28 PM	#18 (permalink)
Dizzy caucASIAN Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Super Fun Thyme Posts: 6,013 Reputation: 241 $zB: 1833 Donate Awards Showcase Total Awards: 4	FYI, it's local settings (blackslash) Application Data. zB can't handle backslashes for some reason. Try searching your computer for them, but be sure to include hidden files/folders __________________ And at night, I roam these streets with absolutely no purpose Feeling like I'm worthless But contrary to my last statement, I feel fine Content with the fact that I know this city's mine To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

12-05-2007, 07:10 AM	#19 (permalink)
theecigarman Zuner Join Date: Aug 2007 Posts: 61 Reputation: 12 $zB: 22 Donate	This seems to be working for me. One thing I noticed was that most of the album art was correct on my 30gb zune, just incorrect in the zune software. Odd I think, but it is MS, so it does make sense..............

12-05-2007, 09:07 PM	#20 (permalink)
xfatalxxgoodbyex Zewbie Join Date: Dec 2007 Posts: 9 Reputation: 10 $zB: 0 Donate	just turn your firewall on, if it isnt and install the normal update from the site, it worked for me, anyone else do tht?

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