INSTALLATION PROBLEMS

**wetworker** · 11-13-2007, 04:33 AM

i can seem to install the new zune software, i keep getting this:

setup must stop because the required package zune fialed to install.
a network error occured while attempting to read the file:
c:WINDOWS\installer\zune.msi
Error code" 0x80070643

i tride instlling it first with my old zune software in that did't work so i unstalled it restarted notebook and i get the same message when tried it again, any solution

**wetworker** · 11-13-2007, 10:04 AM

Quote:

Originally Posted by Dizzy

I'm just going to have to guess what's wrong...

wet... dunno man. You're running as admin, right? You might try downloading directly off the zune.net website, just to make sure it's complete and everything.

wladi and theFunk... the Zune software is meant to only work on US windows based OS's. Maybe they're cracking down on that. I see it say EULA (End User License Agreement), so maybe there's something in there about what acceptable OSs there are.

finally got it working, i had to do a **** load of windows updates, like 83, first one all year.

it was the same thing on my work pc. the new firmware is updated now, SWEET!!!
man this thing flies considering I only have 200+megs left on my zune 30.
I like the size of the font while in use mode, still don't like that big font's on the front.
marketplace is a no go for me, come on MS give Canada the goods. same as the zune original site.

right now no work will be done today. hehe..and project is do soon. software is sweet, I just have to get use to it.

thanks for the help guys. may the zune be with you.

Dono · 11-13-2007, 10:15 AM

im also getting problems with the installation

http://img143.imageshack.us/img143/2982/65227414cu8.jpg
What is means ? where i find that package?

Dizzy · 11-13-2007, 10:15 AM

Makin me jealous. Still having some issues on my end but hoping windows update'll take care of that.

Dizzy · 11-13-2007, 10:19 AM

Quote:

Originally Posted by Dono

im also getting problems with the installation

http://img143.imageshack.us/img143/2982/65227414cu8.jpg
What is means ? where i find that package?

Google it and download independently.

ChaosPlaysBass · 11-13-2007, 10:34 AM

I'm having issues as well. It installed fine, but when I launch the program, it runs but the graphics are all distorted so I have no idea what it's telling me. The old software worked fine for me graphically, but this new one is all distorted. Anyone else have this or know how to fix it?

Chaos{PB}

Carlos · 11-13-2007, 10:37 AM

From Zune Forums;

If you've experienced problems installing the latest Zune software and setup tells you that you are missing a package, please download the following bundled installer.

http://download.microsoft.com/downlo...unePackage.exe

1. download package

2. run package to extract to your computer

3. go to directory that you extracted to, run startzune.exe

4. proceed with installation, following instructions

Dizzy · 11-13-2007, 10:59 AM

Quote:

Originally Posted by ChaosPlaysBass

I'm having issues as well. It installed fine, but when I launch the program, it runs but the graphics are all distorted so I have no idea what it's telling me. The old software worked fine for me graphically, but this new one is all distorted. Anyone else have this or know how to fix it?

Chaos{PB}

We're working on that problem over here: http://www.zuneboards.com/forums/gen...good-ones.html

Dono · 11-13-2007, 11:16 AM

Quote:

Originally Posted by Faded

From Zune Forums;

If you've experienced problems installing the latest Zune software and setup tells you that you are missing a package, please download the following bundled installer.

http://download.microsoft.com/downlo...unePackage.exe

1. download package

2. run package to extract to your computer

3. go to directory that you extracted to, run startzune.exe

4. proceed with installation, following instructions

I did that and still get the error i checked the Eventvwr and its say: Custom Action 14:07:39.734: Operation 'RemoveDriver' has finished with result 0x80004005.

wladi · 11-13-2007, 02:52 PM

It works now! Tanks!

elmastero1 · 11-13-2007, 05:52 PM

I have Vista. I tried to download the update but it wouldn't work. I got the following message.

Installation Failed
Setup must stop because the required package '%1!s!' failed to install.

Error code: 0x81000109
http:go.microsoft.com/fwlink/?LinkID=101253

So I unistalled the program and tried again. That was a big mistake cause I can no longer download the program. I updated my PC and restarted the computer. Same message. I downloaded the package directly from Microsoft. Same message. I'm at a loss.

Edit: Package Worked. Dumb me. I didn't even go through it at first. I was still trying to upload the software without the contents in the package.

slapshot11 · 11-13-2007, 06:39 PM

Tried installing the zune package. I get Extraction failed. File corrupt.
Downloaded it twice, still the same thing??? Where do I go now?

Carlos · 11-14-2007, 10:51 AM

Your best bet is here;

http://forums.zune.net

The Official Official Zune Forums =P

Stuart · 11-14-2007, 11:28 AM

I hadnt been on my pc in ages and was hoping to update. I got the same error as you wetworker and im now donwloading the software from the site.

Mrtacobell · 11-14-2007, 02:00 PM

this didn't work for me..i updated it with the zune package so many times and get the same thing and when i try to use the zune.net software download it gets a error code for updates...ahh im so frusted and upset at MS, i called em..but apperently i knew more than they did...

Dizzy · 11-14-2007, 02:18 PM

MrTacoBell, see "Installing... by bypassing Windows Update"
http://www.zuneboards.com/forums/gen...re-issues.html

11-13-2007, 04:33 AM	#1 (permalink)
wetworker - PIXEL PUSHER - Premium Member Jr. Member Join Date: Dec 2006 Location: Toronto Canada Posts: 443 Reputation: 41 $zB: 98 Donate	INSTALLATION PROBLEMS i can seem to install the new zune software, i keep getting this: setup must stop because the required package zune fialed to install. a network error occured while attempting to read the file: c:WINDOWS\installer\zune.msi Error code" 0x80070643 i tride instlling it first with my old zune software in that did't work so i unstalled it restarted notebook and i get the same message when tried it again, any solution __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. --------------}"In the age of conformity, sometimes being antisocial is a good thing" wetworker.{----------- Last edited by wetworker : 11-13-2007 at 04:39 AM.

11-13-2007, 10:15 AM	#3 (permalink)
Dono Squirt Join Date: May 2007 Posts: 17 Reputation: 10 $zB: 1 Donate	im also getting problems with the installation http://img143.imageshack.us/img143/2982/65227414cu8.jpg What is means ? where i find that package? __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-13-2007, 10:15 AM	#4 (permalink)
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,934 Reputation: 239 $zB: 1757 Donate Awards Showcase Total Awards: 4	Makin me jealous. Still having some issues on my end but hoping windows update'll take care of that. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-13-2007, 10:37 AM	#7 (permalink)
Carlos Jiggadawhat!? Support Team Jr. Staff Experienced Member Join Date: Jun 2007 Location: Miami, FL Posts: 878 Reputation: 100 $zB: 215 Donate	From Zune Forums; If you've experienced problems installing the latest Zune software and setup tells you that you are missing a package, please download the following bundled installer. http://download.microsoft.com/downlo...unePackage.exe 1. download package 2. run package to extract to your computer 3. go to directory that you extracted to, run startzune.exe 4. proceed with installation, following instructions __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-13-2007, 05:52 PM	#11 (permalink)
elmastero1 Zuner Join Date: Jun 2007 Posts: 78 Reputation: 11 $zB: 0 Donate	I have Vista. I tried to download the update but it wouldn't work. I got the following message. Installation Failed Setup must stop because the required package '%1!s!' failed to install. Error code: 0x81000109 http:go.microsoft.com/fwlink/?LinkID=101253 So I unistalled the program and tried again. That was a big mistake cause I can no longer download the program. I updated my PC and restarted the computer. Same message. I downloaded the package directly from Microsoft. Same message. I'm at a loss. Edit: Package Worked. Dumb me. I didn't even go through it at first. I was still trying to upload the software without the contents in the package. Last edited by elmastero1 : 11-13-2007 at 06:49 PM. Reason: Never mind. I didn't bother going through the package. It worked. Thanks.

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11-13-2007, 10:34 AM	#6 (permalink)
ChaosPlaysBass Squirt Join Date: Oct 2007 Posts: 20 Reputation: 10 $zB: 0 Donate	I'm having issues as well. It installed fine, but when I launch the program, it runs but the graphics are all distorted so I have no idea what it's telling me. The old software worked fine for me graphically, but this new one is all distorted. Anyone else have this or know how to fix it? Chaos{PB}

11-13-2007, 02:52 PM	#10 (permalink)
wladi Squirt Join Date: Jul 2007 Posts: 11 Reputation: 10 $zB: 1 Donate	It works now! Tanks!

11-13-2007, 06:39 PM	#12 (permalink)
slapshot11 Squirt Join Date: Oct 2007 Posts: 25 Reputation: 10 $zB: 1 Donate	Tried installing the zune package. I get Extraction failed. File corrupt. Downloaded it twice, still the same thing??? Where do I go now?

11-14-2007, 10:51 AM	#13 (permalink)
Carlos Jiggadawhat!? Support Team Jr. Staff Experienced Member Join Date: Jun 2007 Location: Miami, FL Posts: 878 Reputation: 100 $zB: 215 Donate	Your best bet is here; http://forums.zune.net The Official Official Zune Forums =P __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-14-2007, 11:28 AM	#14 (permalink)
Stuart Silence! I keel you! Support Team Graduate Zuner Join Date: Jun 2007 Location: United Kingdom Posts: 1,383 Reputation: 74 $zB: 351 Donate	I hadnt been on my pc in ages and was hoping to update. I got the same error as you wetworker and im now donwloading the software from the site. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-14-2007, 02:00 PM	#15 (permalink)
Mrtacobell Jr. Member Join Date: May 2007 Posts: 410 Reputation: 12 $zB: 1 Donate	this didn't work for me..i updated it with the zune package so many times and get the same thing and when i try to use the zune.net software download it gets a error code for updates...ahh im so frusted and upset at MS, i called em..but apperently i knew more than they did...

11-14-2007, 02:18 PM	#16 (permalink)
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,934 Reputation: 239 $zB: 1757 Donate Awards Showcase Total Awards: 4	MrTacoBell, see "Installing... by bypassing Windows Update" http://www.zuneboards.com/forums/gen...re-issues.html __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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