Sync erases content of zune

wrench186 · 11-01-2007, 11:52 PM

Hi,
Can anyone help me with this issue. Every time I connect my zune it erases al the content of my zune. I have deselected the automatic sync option and it still does it. I don't keep my music files for my zune in a folder marked "My Music" and My Pictures in the folder " My Pictures" ect...

There is however other music and pictures in those folder an it tries to upload those.

Khu · 11-02-2007, 07:05 AM

The nature of the sync is to make sure your library and your device have the same contents (more or less minus manual changes). Do you not want your device to match your library?

If you have content on your Zune but it is not on your PC, perform a reverse sync. As soon as you plug in the Zune, look for the Stop Syncing button which will be in the lower right corner of the Zune software. That should stop it from erasing content.

Open the Sync window by clicking the button that looks like two arrows chasing each other. Drag the content that is on your Zune but not on your PC to the Sync window. In the bottom right of the Zune software the sync button should now be changed to Copy from device.

Once all of the content from your Zune that you want on your PC is in the sync window, use the Copy from device button to transfer it. Get the rest of your library in order and when the library looks like what you want on the Zune, perform another sync so that the Zune and your library matches.

If you have content in your library that should not be there, you may want to check the Monitor Folders settings in Options and make sure you are not monitoring unwanted folders. If there is content in a monitored folder you do not want in your library, manually delete it from the library but do not delete it from the hard drive. This way, you can always add it later and you keep a copy.

You may want to think of your Zune as a portable extension of the Zune software. It is not really autonomous in that it can't manage, edit, etc. content on its own. Essentially, it is just supposed to be your hand held media library. If the library on your PC is not what you want "in your hand", you will want to work on getting the library exactly as you want it and then just let that flow to the Zune.

Hope this helped.

Dizzy · 11-02-2007, 03:02 PM

Wow. Beautiful post Khu.

If you're sure automatic sync is disabled, it may be buggy software. You might need to uninstall and then reinstall it.

wrench186 · 11-04-2007, 07:01 PM

Khu,

Thanks for the explaination. I kind of collect different MP3 players and this is the first one that I've had that takes control on it's own. I have 2 creative 30gig players and a Sandisk player. If I want some thing on the player I select what I want and move there. With the zune I plug it in and it adds or deletes on it's own. I plugged it in the other day and it erased the content that was shipped with it. I've turned off the automatic sync option but it still does it. Is there some kind of manual for this software other than the online help file?

Thanks,
Wrench186

Dizzy · 11-04-2007, 07:53 PM

There is for the new version of the software that's coming out Nov. 13

Here ya go: http://www.zuneboards.com/forums/dow...o=file&id=1837

11-01-2007, 11:52 PM	#1
wrench186 Zewbie Join Date: Oct 2007 Posts: 2 Reputation: 10 $zB: 0 Donate	Sync erases content of zune Hi, Can anyone help me with this issue. Every time I connect my zune it erases al the content of my zune. I have deselected the automatic sync option and it still does it. I don't keep my music files for my zune in a folder marked "My Music" and My Pictures in the folder " My Pictures" ect... There is however other music and pictures in those folder an it tries to upload those.

11-02-2007, 03:02 PM	#3
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,920 Reputation: 239 $zB: 1743 Donate Awards Showcase Total Awards: 4	Wow. Beautiful post Khu. If you're sure automatic sync is disabled, it may be buggy software. You might need to uninstall and then reinstall it. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

11-04-2007, 07:53 PM	#5
Dizzy Dizzy fails at life 1010011010 Support Team Moderator Ultimate Zuner Join Date: Mar 2007 Location: Imaginationland Posts: 5,920 Reputation: 239 $zB: 1743 Donate Awards Showcase Total Awards: 4	There is for the new version of the software that's coming out Nov. 13 Here ya go: http://www.zuneboards.com/forums/dow...o=file&id=1837 __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

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11-02-2007, 07:05 AM	#2
Khu Support Team Zuner Join Date: Sep 2007 Location: Austin, TX Posts: 96 Reputation: 25 $zB: 0 Donate	The nature of the sync is to make sure your library and your device have the same contents (more or less minus manual changes). Do you not want your device to match your library? If you have content on your Zune but it is not on your PC, perform a reverse sync. As soon as you plug in the Zune, look for the Stop Syncing button which will be in the lower right corner of the Zune software. That should stop it from erasing content. Open the Sync window by clicking the button that looks like two arrows chasing each other. Drag the content that is on your Zune but not on your PC to the Sync window. In the bottom right of the Zune software the sync button should now be changed to Copy from device. Once all of the content from your Zune that you want on your PC is in the sync window, use the Copy from device button to transfer it. Get the rest of your library in order and when the library looks like what you want on the Zune, perform another sync so that the Zune and your library matches. If you have content in your library that should not be there, you may want to check the Monitor Folders settings in Options and make sure you are not monitoring unwanted folders. If there is content in a monitored folder you do not want in your library, manually delete it from the library but do not delete it from the hard drive. This way, you can always add it later and you keep a copy. You may want to think of your Zune as a portable extension of the Zune software. It is not really autonomous in that it can't manage, edit, etc. content on its own. Essentially, it is just supposed to be your hand held media library. If the library on your PC is not what you want "in your hand", you will want to work on getting the library exactly as you want it and then just let that flow to the Zune. Hope this helped.

11-04-2007, 07:01 PM	#4
wrench186 Zewbie Join Date: Oct 2007 Posts: 2 Reputation: 10 $zB: 0 Donate	Khu, Thanks for the explaination. I kind of collect different MP3 players and this is the first one that I've had that takes control on it's own. I have 2 creative 30gig players and a Sandisk player. If I want some thing on the player I select what I want and move there. With the zune I plug it in and it adds or deletes on it's own. I plugged it in the other day and it erased the content that was shipped with it. I've turned off the automatic sync option but it still does it. Is there some kind of manual for this software other than the online help file? Thanks, Wrench186

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