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Gen 2 Help with the Zune 4, 8, 16, 80, and 120.

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Old 11-04-2009, 02:13 PM   #1 (permalink)
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Default 4GB Zune won't play music/isn't working properly

Hello, there!
This morning my Zune was working just fine. After a half hour of using it, I put it to sleep using the play/pause button + lock combination. After about 5 hours, I turned my Zune back on, pressed play and changed the song. When it got to the next song, I got a message something along the lines of, "The item is missing and can't be played" and the message was flashing. I decided to put the Zune to sleep using the combination noted above, and tried to select another song. When I went to the song list, my Zune was automatically scrolling through the list. I just pressed the middle of the touchpad of the Zune to select any song, and when it did it continued to scroll through the songs, but nothing was playing. Also, the album art didn't show, so my background appeared. I decided there was nothing I could do then (I was at school) so I put my Zune to sleep.

It's been 5 hours now since the incident happened and my Zune still isn't behaving right, is there anything I can do to solve this problem?
Any help is much appreciated!



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Old 11-10-2009, 12:57 PM   #2 (permalink)
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Error message on your Zune device: "The item is missing or can't be played"
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