Zune Album Art Disappears on Zune?

[Elijah5]

I've used the Zune Software Customizer to change my background with Zune Software and love it, but recently noticed guess what? (In addition to the Zune games I've gotten here, no other new software added at ALL.

So I noticed when I take my device (Zune 120GB) to go - all the album art I added via my software (yes, the album art still appears in the Zune software all wonderful-like no problem)

But no album art no more on my Zune? What the heck?

Any ideas? Anyone? Please help!

[Elijah5]

BTW - I called Zune Tech. support - I use the term "Support" loosely, since they hung up/got disconnected from me 3X during one call (geez - is tech. support in the dang Phillipines? Unreal!)....and they suggested wiping out everything due to a possible "glitch" in the Zune software - ha! (I have the most up-to-date Zune Firmware/Software btw) - I think not - NOT resetting my entire Zune - too much work.