as you can see in my other posts i been having trouble with my zune so it crashed again and so tomarro i am go in to return it. should i return it to the store (target) and exchange it or call zune and get a refub one?
Target Stores Return Policy
We will issue a full refund for most items returned within 90 days in new condition, with the original receipt, packaging and accessories. A form of personal identification may be required.
Also, please note:
* Music, movies, video games, software and collectibles must be returned unopened.
* Camcorders, digital cameras, portable DVD players and portable electronics are subject to a 15% restocking fee.
* Holiday and Seasonal merchandise on clearance at the time of the return will be refunded at the current clearance price.
* Any purchase made by check may be refunded as a merchandise voucher.
* Refund value for each item returned will be reduced to reflect value of free gift or discount.
* Other restrictions may apply.
All other returns or exchanges - including those without a receipt - will be offered manufacturers' warranty and repair assistance at 1-800-303-0308.
whats the last line mean?
Last edited by breakinbenjamin8; 02-09-2008 at 10:04 AM.
Spread the rep. If someone has helped you or they really deserve it or did a good job on something, click the button under their name. Or if you are using the new skin click the button in the top right hand corner of their post.
If you got it for retail price at $200 then return it and buy it online for around $120.
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Spread the rep. If someone has helped you or they really deserve it or did a good job on something, click the button under their name. Or if you are using the new skin click the button in the top right hand corner of their post.
target, i don't think they will accept exchange on a defective item, they will probably tell you to call microsoft/zune instead to get it fixed/repaired
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well, if its open.. they'll charge 15% restocking fee anyway... if i were you, and you like playing with things, go buy it at walmart, they don't charge restocking fee, that's the only store left that don't charge stocking fee yet...
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yup, if its open, you say you dont like it, no matter what, they'll charge you restocking fee, its a law now all stores have to charge 15% restocking fee for opened items.. besides walmart for some reason..
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Sorry to disagre, runtohell121, but I don't believe that there is any law "requiring" a restocking fee for retailers. In fact, there may be legislation in some states that prohibit such fees, though I'm not sure. I can tell you that here in Maine, there is no such law. Some stores still have such policies, but I believe even Circuit City and Best Buy have relaxed those retrictions somewhat. And they were the worst.
Still, even if the store this person purchased it from charges such a fee, it may be worth it to move on. Though they shouldn't enact a fee for an exchange, I would think....
Last edited by ricts; 02-09-2008 at 02:29 PM.
Reason: spelling
heh no clue then.. but most stores like target, circuitcity, frys, bestbuy, and costco are all charging restocking fee when i look at their return policies
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I didn't know that Target charged a restocking fee.... one more reason not to buy electronics from them. I also don't know that they will exchange it, they will prob tell you to call the manufacturer and deal w/ them. They are stingy w/ their returns and since I'm great at losing the receipt I generally don't buy things from there if I can get them at Walmart. I was able to take the Zune 30 I got back to Walmart and upgrade to an 80 w/o a receipt and no problems, but my box also wasn't opened. GL
Sorry to disagre, runtohell121, but I don't believe that there is any law "requiring" a restocking fee for retailers. In fact, there may be legislation in some states that prohibit such fees, though I'm not sure. I can tell you that here in Maine, there is no such law. Some stores still have such policies, but I believe even Circuit City and Best Buy have relaxed those retrictions somewhat. And they were the worst.
Still, even if the store this person purchased it from charges such a fee, it may be worth it to move on. Though they shouldn't enact a fee for an exchange, I would think....
+1 I'm pretty sure it's just target and the rest of the stores that insist on the restocking fee. Just because walmart under pays its employees doesn't mean the law doesnt apply to it, which causes me to think its just store policy
Return my zune?
button under their name. Or if you are using the new skin click the 
button in the top right hand corner of their post.
