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Old 02-07-2008, 07:48 AM   #1 (permalink)
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Default Anybody Have Problems With Earbud Connection?
Hi, My first time posting here, I'm happy I found this board.

I have a new Zune 4, and the ear bud connection is very iffy. The slightest movement causes the connection to fail, and I have to fiddle with it to get it to connect properly again. Is this something common in the Zune, or do I have a faulty player?

Thanks!

deriso



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Old 02-07-2008, 12:29 PM   #2 (permalink)
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First make sure the headphones are in the jack all the way,Second try a differnt pair of headphones. If all fails then more than likely you have a faulty player and call zune support to get it replaced.
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Old 02-07-2008, 12:37 PM   #3 (permalink)
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I would call Zune support @ 877-GET-ZUNE.
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Old 02-07-2008, 03:39 PM   #4 (permalink)
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if you think you have a faulty player, call zune/microsoft.
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Old 02-07-2008, 03:41 PM   #5 (permalink)
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They should fix it and also give you free premium earbuds.
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Old 02-07-2008, 06:38 PM   #6 (permalink)
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free premium headphones? i would love it if you can call them and just get it.. soz a bit off topic.. and yea.. just call and let them fix it..
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Old 02-08-2008, 12:29 AM   #7 (permalink)
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That happened to my first-gen Premium headphones - apparently it was a pretty common problem. The left bud died after a while and I pretty much gave up. From the sounds of it, your problem is probably with the headphones; probably either a soldering point failed or there's some sort of wire breakage inside. I'm not sure what you can do about it, but calling Zune support definitely sounds like a good idea.
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Old 02-09-2008, 09:31 PM   #8 (permalink)
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I've had my Zune 80 for a week or two now and have yet to have a problem with that and I hope it stays that way.




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Old 02-10-2008, 12:23 AM   #9 (permalink)
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Sounds like the connector in the zune is broken/soldering point broke. You definetly replace your zune if its under warranty.




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