click wheel some buttons not working

r3flex · 08-01-2007, 01:36 AM

well as title says my back button and middle button dont work!!! will ineed to replace the click wheel or is it fixable?? i cant reset the zune coz back wont work!

PengLord · 08-01-2007, 03:29 AM

That sounds like a definite warranty issue...

CameleonMK · 08-01-2007, 05:30 AM

Yea get another zune. That's a fault of microsoft's. Unless you did something. Was it like that out of the box?

ACE · 08-01-2007, 07:59 AM

Yeah, call customer support at
Assistance by phone seven days a week:

1-877-GET-ZUNE (438-9863)

TTY (hearing impaired) 1-800-801-1189

Hours of operation (daily):
9:00 a.m. to 1:00 a.m. EST
6:00 a.m. to 10:00 p.m. PST

Hope that helps...

wsd13 · 08-07-2007, 12:59 PM

at rapid repair they sell them for $25 i got mine there after my play button didn't work

lpxxfaintxx · 08-07-2007, 01:53 PM

Warranty should cover it... unless you dropped it in water or something.

David · 08-08-2007, 02:51 AM

water would cause something worse than this.

maybe if it got stepped on or something.

but this just seems like the little clickers under the buttons are broken.

angelina512 · 08-09-2007, 11:38 AM

at least i thought it might.

08-01-2007, 01:36 AM	#1 (permalink)
r3flex Zewbie Join Date: Jul 2007 Posts: 7 Reputation: 10	click wheel some buttons not working well as title says my back button and middle button dont work!!! will ineed to replace the click wheel or is it fixable?? i cant reset the zune coz back wont work!

08-01-2007, 07:59 AM	#4 (permalink)
ACE I Scream, U Scream, We... zB Writer Section Staff Elite Zuner Join Date: Mar 2007 Location: Fresno, CA USA Posts: 2,151 Reputation: 218 Awards Showcase Total Awards: 2	Yeah, call customer support at Assistance by phone seven days a week: 1-877-GET-ZUNE (438-9863) TTY (hearing impaired) 1-800-801-1189 Hours of operation (daily): 9:00 a.m. to 1:00 a.m. EST 6:00 a.m. to 10:00 p.m. PST Hope that helps... __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. I'm an To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. ...Do you know what the original ZuneMarketplace looked like?

08-07-2007, 01:53 PM	#6 (permalink)
lpxxfaintxx Administrator Ultimate Zuner Join Date: Jul 2006 Location: Fullerton, CA Posts: 5,835 Reputation: 259	Warranty should cover it... unless you dropped it in water or something. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

08-08-2007, 02:51 AM	#7 (permalink)
David I eat babies Retired Staff Expert Zuner Join Date: Feb 2007 Location: right behind you Posts: 2,865 Reputation: 77	water would cause something worse than this. maybe if it got stepped on or something. but this just seems like the little clickers under the buttons are broken. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. If you can't beat 'em, join 'em. If you can beat 'em to a pulp, make 'em join you.

08-09-2007, 11:38 AM	#8 (permalink)
angelina512 Zewbie Join Date: Aug 2007 Posts: 6 Reputation: 10	warranty replaces water damage at least i thought it might.

08-01-2007, 03:29 AM	#2 (permalink)
PengLord Squirt Join Date: Nov 2006 Posts: 11 Reputation: 11	That sounds like a definite warranty issue...

08-07-2007, 12:59 PM	#5 (permalink)
wsd13 Squirt Join Date: Jun 2007 Posts: 13 Reputation: 10	at rapid repair they sell them for $25 i got mine there after my play button didn't work

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