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Gen 1 For help with the Zune 30.

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Old 10-01-2008, 11:01 AM   #1 (permalink)
Zewbie
 
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Default Turns on but won't charge/connect


I have been using my Zune 30GB for some time. I even upgraded the HD before the 2nd generation came out. Just the other day I ordered an iHome ZD9 clock radio for my Zune. I docked the Zune in it and the zune lit up and I could play music, but it wasn't charging. I thought there was a problem with the connection so I tried:
1. My Altec Lansing zune stereo - same thing. The zune will pop on when docked and I can play music, but it won't charge or sync with my desktop.
2. Zune usb cable into usb port. Zune lites up but won't charge or sync. I don't even get the little "ba-bing" sound from my computer wehn a usb is plugged in.
3. Ac charger for my zune. Again, the zune lites up, but isn't charging.

My Zune was working perfectly before I plugged it into the iHome clock. I have not dropped my Zune or exposed it to water or anything else like that. HELP! Once my battery drains, the zune will be a very expensive (remember the HD upgrade) paper weight.
Jay






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Old 10-01-2008, 11:10 AM   #2 (permalink)
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Alright, do you have the latest firmware? That's important. Sometimes docks have been known to screw with even the latest firmware though-hapenned to a friend of mine who had an iPod with an iHome product-so you might want to try wiping it and starting over:
Hold Back-Up to reset the Zune
When you see the logo, hold Back-Center-Left to wipe the HD and firmware
Connect to the computer to reload the firmware
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Now with links!
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Are you logged in on your Zune software? Is it automatic?
Do you even have a wireless network?




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