Zune still freezing

pbmaster · 09-25-2008, 04:57 PM

I installed the 3.0 update when it came out, but I had freezing problems from the get-go. After reading up on the problem, I did what many threads suggested and completely wiped the HD and firmware, then reinstalling the 3.0 firmware. My Zune continued to have problems, so I tried going back to the 2.5 drivers and firmware but for some reason they wouldn't install. So now after another full HD wipe, using 3.0 again, I am still having freezing problems. None were ever experience before the update. Any ideas?

zachnehrenberg · 09-25-2008, 08:48 PM

Does the Zune randomly freeze at certian menues? I need to know when it freezes to help you. Also please identify any vibrations or sounds the Zune itself may be making when this happens, and also right before. Thank you

pbmaster · 09-26-2008, 03:20 PM

I do apologize for being so sparse on details. It freezes when I try to change songs going from album to album or artist to artist. If I'm already listening to an album, next track and previous track work just fine. From what I can tell, the HD spins but then stops when the freezing occurs. It doesn't make any sounds or anything.

zachnehrenberg · 09-26-2008, 05:22 PM

Does it make sort of a clicking noise? From what it sounds like, it is most likely a software problem. You can try reformatting the Zune, and then installing the firmware update again. All I can say is make sure the Zune is fully charged. Sorry, there's not much you can do.

pbmaster · 09-26-2008, 06:55 PM

The Zune is fully charged, and I've already reformatted a total of 3 times. I really don't want to go it again if I don't have to. It's not AS bad as it was the first few times, but it still does it a lot more than it should, which in my opinion should be never.

The_Watcher · 09-26-2008, 07:31 PM

I don't mean to hijack your thread, But one of my 30g does the same thing. Just random freezing. Very bothersome! I too have tried re-formatting more than a few times.

pbmaster · 09-26-2008, 09:16 PM

Nah it's cool, cause if we have more people with the same issue maybe we can find a way to fix it faster.

The_Watcher · 09-27-2008, 09:59 AM

I have been searching EVERYWHERE, to no avail. All I can find is "Refomat Your Zune". Which obviously dosn't work. Any other ideas?

pbmaster · 09-29-2008, 08:52 AM

Mine seems to be getting a little better, but it's still doing it. This is no good!!

Stertzwalker · 10-08-2008, 09:19 PM

Mine has the same problem but it has gotten a little better

Mine is doing the same thing but it has gotten a little better. But I don't know what else to do except keep wiping and reformatting.

oops sorry about that

hoorah663 · 10-12-2008, 12:39 PM

idk after a while my zune just turned on by itself

all im sayin is leave it alone for a while and maybe itll go abck to normal

09-25-2008, 04:57 PM	#1 (permalink)
pbmaster Zewbie Join Date: Sep 2008 Posts: 5 Reputation: 10	Zune still freezing I installed the 3.0 update when it came out, but I had freezing problems from the get-go. After reading up on the problem, I did what many threads suggested and completely wiped the HD and firmware, then reinstalling the 3.0 firmware. My Zune continued to have problems, so I tried going back to the 2.5 drivers and firmware but for some reason they wouldn't install. So now after another full HD wipe, using 3.0 again, I am still having freezing problems. None were ever experience before the update. Any ideas?

09-25-2008, 08:48 PM	#2 (permalink)
zachnehrenberg Custom User Title (lol) Support Team Jr. Member Join Date: Nov 2007 Location: Renton Posts: 381 Reputation: 39	Does the Zune randomly freeze at certian menues? I need to know when it freezes to help you. Also please identify any vibrations or sounds the Zune itself may be making when this happens, and also right before. Thank you __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Updated daily with the most up to date information on the Conduit game coming out for Wii

09-26-2008, 05:22 PM	#4 (permalink)
zachnehrenberg Custom User Title (lol) Support Team Jr. Member Join Date: Nov 2007 Location: Renton Posts: 381 Reputation: 39	Does it make sort of a clicking noise? From what it sounds like, it is most likely a software problem. You can try reformatting the Zune, and then installing the firmware update again. All I can say is make sure the Zune is fully charged. Sorry, there's not much you can do. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Updated daily with the most up to date information on the Conduit game coming out for Wii

10-08-2008, 09:19 PM	#10 (permalink)
Stertzwalker Zewbie Join Date: Sep 2008 Location: Beloit WI Posts: 3 Reputation: 10	Mine has the same problem but it has gotten a little better Mine is doing the same thing but it has gotten a little better. But I don't know what else to do except keep wiping and reformatting. oops sorry about that Last edited by Locke : 10-09-2008 at 03:53 PM.

09-26-2008, 03:20 PM	#3 (permalink)
pbmaster Zewbie Join Date: Sep 2008 Posts: 5 Reputation: 10	I do apologize for being so sparse on details. It freezes when I try to change songs going from album to album or artist to artist. If I'm already listening to an album, next track and previous track work just fine. From what I can tell, the HD spins but then stops when the freezing occurs. It doesn't make any sounds or anything.

09-26-2008, 06:55 PM	#5 (permalink)
pbmaster Zewbie Join Date: Sep 2008 Posts: 5 Reputation: 10	The Zune is fully charged, and I've already reformatted a total of 3 times. I really don't want to go it again if I don't have to. It's not AS bad as it was the first few times, but it still does it a lot more than it should, which in my opinion should be never.

09-26-2008, 07:31 PM	#6 (permalink)
The_Watcher Zewbie Join Date: Sep 2008 Posts: 2 Reputation: 10	I don't mean to hijack your thread, But one of my 30g does the same thing. Just random freezing. Very bothersome! I too have tried re-formatting more than a few times.

09-26-2008, 09:16 PM	#7 (permalink)
pbmaster Zewbie Join Date: Sep 2008 Posts: 5 Reputation: 10	Nah it's cool, cause if we have more people with the same issue maybe we can find a way to fix it faster.

09-27-2008, 09:59 AM	#8 (permalink)
The_Watcher Zewbie Join Date: Sep 2008 Posts: 2 Reputation: 10	I have been searching EVERYWHERE, to no avail. All I can find is "Refomat Your Zune". Which obviously dosn't work. Any other ideas?

09-29-2008, 08:52 AM	#9 (permalink)
pbmaster Zewbie Join Date: Sep 2008 Posts: 5 Reputation: 10	Mine seems to be getting a little better, but it's still doing it. This is no good!!

10-12-2008, 12:39 PM	#11 (permalink)
hoorah663 Zewbie Join Date: Sep 2008 Posts: 6 Reputation: 13	idk after a while my zune just turned on by itself all im sayin is leave it alone for a while and maybe itll go abck to normal

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