zune wont turn on

juanchankin · 09-25-2008, 03:17 PM

hello, i've had zune for about a year and no problems, about four days ago the zune software displayed a notice that u had to uypdate the zune frimware, so i did it and since i've had problems, at first the songs didnt have a countdown , then some songs randomly played in fast speed mode, then later it didnt play songs at all, now it wont even turn on....
please help me, is there any way to repair it?
thanks in advance..

birdman · 09-25-2008, 03:23 PM

Did you have your Zune connected while you were updating the software?

zachnehrenberg · 09-25-2008, 08:51 PM

That seems to be a problem. You may just need to wipe your Zune and start over. All those things can be caused by a conected Zune during the update. It could also relate to a game you installed, or corrupted files on your Zune. You want to make sure the zune is fully charged before you update too.

juanchankin · 09-25-2008, 08:52 PM

yes, it was connected to my computer...

zachnehrenberg · 09-25-2008, 09:12 PM

I'm sorry to say that at this moment, the easiest way to fix your zune would be to wipe it. It doesn't matter if it is off or on. Hold Back, Center, and Play/Pause for about 5-10 seconds to wipe the Zune, then you can start over.

09-25-2008, 03:17 PM	#1 (permalink)
juanchankin Zewbie Join Date: Sep 2008 Posts: 2 Reputation: 10	zune wont turn on hello, i've had zune for about a year and no problems, about four days ago the zune software displayed a notice that u had to uypdate the zune frimware, so i did it and since i've had problems, at first the songs didnt have a countdown , then some songs randomly played in fast speed mode, then later it didnt play songs at all, now it wont even turn on.... please help me, is there any way to repair it? thanks in advance..

09-25-2008, 03:23 PM	#2 (permalink)
birdman Zune Guardian Join Date: Jan 2008 Location: earth Posts: 756 Reputation: 65	Did you have your Zune connected while you were updating the software? __________________ I don't like you.

09-25-2008, 08:51 PM	#3 (permalink)
zachnehrenberg Custom User Title (lol) Support Team Jr. Member Join Date: Nov 2007 Location: Renton Posts: 381 Reputation: 39	That seems to be a problem. You may just need to wipe your Zune and start over. All those things can be caused by a conected Zune during the update. It could also relate to a game you installed, or corrupted files on your Zune. You want to make sure the zune is fully charged before you update too. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Updated daily with the most up to date information on the Conduit game coming out for Wii

09-25-2008, 09:12 PM	#5 (permalink)
zachnehrenberg Custom User Title (lol) Support Team Jr. Member Join Date: Nov 2007 Location: Renton Posts: 381 Reputation: 39	I'm sorry to say that at this moment, the easiest way to fix your zune would be to wipe it. It doesn't matter if it is off or on. Hold Back, Center, and Play/Pause for about 5-10 seconds to wipe the Zune, then you can start over. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Updated daily with the most up to date information on the Conduit game coming out for Wii

09-25-2008, 08:52 PM	#4 (permalink)
juanchankin Zewbie Join Date: Sep 2008 Posts: 2 Reputation: 10	yes, it was connected to my computer...

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