MSFT Zune does not work with MSFT XP

Plunker · 06-23-2008, 12:05 PM

I am astounded at how difficult it is to get my new Zune 30Gb to work on my HP Athalon Windows XP machine! I had to edit the registry to unscramble the Zune splash screen which was telling me that my video chain was not the latest and greatest. Fine, now past that.

I connect the Zune with the USB and the Zune software starts an says "no device connected". I wait... "please connect your Zune" or some such message.

I never had any such issues with the several iPods in our family. So, I am on the verge of returning the Zune 30Gb to Amazon and writing a scathing review unless I can figure out a simple way to get this MSFT product to work with this MSFT product!

Plunker · 06-24-2008, 07:51 AM

Spent a couple of hours last night re-installing and tried a different computer. Varying degrees of failure.

I can't imagine what a household without a tenacious technical geek would do with this product! A most unfriendly and, as of this moment, unusable thing. Really a waste of time - thank goodness the retailer has a return policy.

Microsoft should be ashamed!

06-23-2008, 12:05 PM	#1 (permalink)
Plunker Zewbie Join Date: Jun 2008 Posts: 2 Reputation: 10	MSFT Zune does not work with MSFT XP I am astounded at how difficult it is to get my new Zune 30Gb to work on my HP Athalon Windows XP machine! I had to edit the registry to unscramble the Zune splash screen which was telling me that my video chain was not the latest and greatest. Fine, now past that. I connect the Zune with the USB and the Zune software starts an says "no device connected". I wait... "please connect your Zune" or some such message. I never had any such issues with the several iPods in our family. So, I am on the verge of returning the Zune 30Gb to Amazon and writing a scathing review unless I can figure out a simple way to get this MSFT product to work with this MSFT product!

06-24-2008, 07:51 AM	#2 (permalink)
Plunker Zewbie Join Date: Jun 2008 Posts: 2 Reputation: 10	More time wasted on Zune Spent a couple of hours last night re-installing and tried a different computer. Varying degrees of failure. I can't imagine what a household without a tenacious technical geek would do with this product! A most unfriendly and, as of this moment, unusable thing. Really a waste of time - thank goodness the retailer has a return policy. Microsoft should be ashamed!

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