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| Gen 1 For help with the Zune 30. |
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#1 (permalink) |
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Squirt
Join Date: Mar 2008
Posts: 23
Reputation: 11
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i want to know what drivers are used for zune. like when you go to device manager >properties>driver>driver details. i want to know what dll files are used in a 'working' zune user. im using xp sp3.
i just think theres one thats not supposed to be there. heres mine ![]() |
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#3 (permalink) |
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Experienced Zuner
Join Date: May 2008
Posts: 220
Reputation: 7
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I'm not sure what drivers are associated with zune, but since your zune dosn't work with your computer, heres some things you can try:
1. Try re-setting your zune! How do I reset my Zune? Sometimes a soft reset may be necessary if your player is acting up. You may, for example, be advised by technical support to reset your player as part of a troubleshooting effort. With your Zune turned on, press and hold the back (left) button and the "Up" button on the control pad at the same time. Your player will reset itself. How do I reformat my Zune player? Under rare circumstances you may need to reformat your player. (Typically you wouldn't do this unless directed to by Zune technical support.) First, press and hold the back (left) button and at the same time press and hold the "up" button on the control pad. The player will start to reset; as soon as it does, hold down the back button, center button, and right button at the same time. Your player will then inform you that it is deleting all media on device, and your Zune should revert to the "way it was" when you first pulled it out of the box - except that you will lose the pre-loaded content. There's no workaround for that one... yet! How do I reboot my Zune? You may need to do this if your player starts freezing or otherwise misbehaving. To reboot, press and hold the back (left) button, while pressing "up" on the control pad, and your Zune will reboot! 2. Try a different zune cord, maybe your zune cord is broken! 3. If you just bought your zune, re-turn it to the store, or exchange it 4. Also, the zune has a one year warranty on it, call the company: heres the phone number: Assistance by phone seven days a week: 1-877-GET-ZUNE (438-9863) TTY (hearing impaired) 1-800-801-1189 Hours of operation (daily): 9:00 a.m. to 1:00 a.m. EST 6:00 a.m. to 10:00 p.m. PST 5. Try re-setting your computer! Most computers come with a re-set disk! Maybe a driver got deleted! If your computer dosn't come with a reset disk, call a computer store, they will probabley have one! Or ask a friend, they might have one! Good Luck! I hope this helps! |
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