I think I killed it!

trex789 · 06-13-2008, 12:49 PM

I hadn't used my zune in several weeks. When I turned it on the low batter warning came on. I attached the zune to my laptop through the usb. First the charge screen came up, then after a few minutes it opened the main menu and the battery indicator was red. I let the zune charge through the usb for about 10 hours while I was asleep. When I checked it the next morning it was still on the same spot.

I rebooted it and tried again. After 2 hours it was still not charging. I then tried charging it through usb with the docking station, no luck. I then tried plugging it into the wall outlet and then my car charger. I have been trying to charge this thing for 3 days!!! All charging devices are zune.

I should also mention that I just got my laptop back from the shop. It had to be reformatted. I re-installed the zune software. The laptop isn't recognizing the zune is connected.

After all of this frustration I went to the zune site to look for a solution. The one I found and tried but probably shouldn't have was to restore. Now I have a screen that says connect zune to your pc. The problem is my computer is not recognizing the zune. It seems to be stuck on this screen. I can reboot but it comes back to this screen.

Please help!!!!

chi · 06-15-2008, 11:40 AM

the battery is bad and cannot hold charge, zune is known for crappy batteries,buy a new 1 offa ebay, dont waste ur time with resetting, nt gunna wrk.

wyckedcombo17 · 06-15-2008, 12:22 PM

id call 1877GETZUNE if its under a year old
dont listen to chi

Phantom707 · 06-18-2008, 03:00 PM

If you are really desperate, I heard that putting a battery in the freezer can help it hold a charge once more. I have not tried this, so do not attempt this unless you are ready to deal with the possibility of your Zune exploding/other bad thing that I can't think of at this moment.

charmed61 · 06-18-2008, 03:57 PM

Quote:

Originally Posted by Phantom707

If you are really desperate, I heard that putting a battery in the freezer can help it hold a charge once more. I have not tried this, so do not attempt this unless you are ready to deal with the possibility of your Zune exploding/other bad thing that I can't think of at this moment.

not freezer, just plain refrigerator... the freezer might get too cold and will explode... but the fridge is just enough cold. put it in there for a few days then try it. my friend keep reusing her battery (not zune) by just putting it in the fridge!

Crazed_by_Penguins · 06-21-2008, 12:41 PM

It sounds like something is wrong with either the cord you're using or where it connects to the Zune. Try connecting it using a different cable if you have one (Otherwise try to borrow one from a friend or get a new one for $20 at the store. If you can test it with a friend's, that would obviously be best so you're not out $20 for a cord that you don't even know for sure is going to solve your problem). If possible, also try connecting someone else's zune through your cord. These steps will tell us whether its the Zune or the cord. If it's the cord, as i said earlier, it's easily replaced. Otherwise it's the Zune itself, and you will have to call Microsoft Zune Support. -shudder- Hope this helps, and good luck!

06-13-2008, 12:49 PM	#1 (permalink)
trex789 Zewbie Join Date: Jun 2008 Posts: 1 Reputation: 10	I think I killed it! I hadn't used my zune in several weeks. When I turned it on the low batter warning came on. I attached the zune to my laptop through the usb. First the charge screen came up, then after a few minutes it opened the main menu and the battery indicator was red. I let the zune charge through the usb for about 10 hours while I was asleep. When I checked it the next morning it was still on the same spot. I rebooted it and tried again. After 2 hours it was still not charging. I then tried charging it through usb with the docking station, no luck. I then tried plugging it into the wall outlet and then my car charger. I have been trying to charge this thing for 3 days!!! All charging devices are zune. I should also mention that I just got my laptop back from the shop. It had to be reformatted. I re-installed the zune software. The laptop isn't recognizing the zune is connected. After all of this frustration I went to the zune site to look for a solution. The one I found and tried but probably shouldn't have was to restore. Now I have a screen that says connect zune to your pc. The problem is my computer is not recognizing the zune. It seems to be stuck on this screen. I can reboot but it comes back to this screen. Please help!!!!

06-15-2008, 11:40 AM	#2 (permalink)
chi Experienced Zuner Join Date: Dec 2007 Posts: 199 Reputation: 11	the battery is bad and cannot hold charge, zune is known for crappy batteries,buy a new 1 offa ebay, dont waste ur time with resetting, nt gunna wrk. __________________ C BROWN ZUNE ROXORZ:shocked::shocked:

06-15-2008, 12:22 PM	#3 (permalink)
wyckedcombo17 An army of many Experienced Member Join Date: Aug 2007 Location: in a box Posts: 808 Reputation: 51	id call 1877GETZUNE if its under a year old dont listen to chi __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. "When the power of love finally overcomes the love of power, the world will know peace." - Hendrix (sig by Tobososlow) trouble tagging music? get Picard Tagger To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. , it works great!

06-18-2008, 03:00 PM	#4 (permalink)
Phantom707 Jr. Member Join Date: May 2007 Posts: 447 Reputation: 16	If you are really desperate, I heard that putting a battery in the freezer can help it hold a charge once more. I have not tried this, so do not attempt this unless you are ready to deal with the possibility of your Zune exploding/other bad thing that I can't think of at this moment.

06-21-2008, 12:41 PM	#6 (permalink)
Crazed_by_Penguins Squirt Join Date: May 2008 Posts: 12 Reputation: 10	It sounds like something is wrong with either the cord you're using or where it connects to the Zune. Try connecting it using a different cable if you have one (Otherwise try to borrow one from a friend or get a new one for $20 at the store. If you can test it with a friend's, that would obviously be best so you're not out $20 for a cord that you don't even know for sure is going to solve your problem). If possible, also try connecting someone else's zune through your cord. These steps will tell us whether its the Zune or the cord. If it's the cord, as i said earlier, it's easily replaced. Otherwise it's the Zune itself, and you will have to call Microsoft Zune Support. -shudder- Hope this helps, and good luck!

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