Can't sync videos to zune 30

[jpigna]

I can't sync any video or podcast to my zune after the installation of the new 2,5 software upgrade. I got the following error: C00D11C6 (8007000E)
Any help pls?

[crusaderclanrs]

i also own a zune 30, and i also had this problem. Unfortunately, the only way i found to fix this is to delete all content, including the firmware, and then re-syncing it. just make sure that all of your files on your zune are backed up on your computer before you delete everything. the whole re-syncing process took about 20 mins,which is not THAT bad, but it is a hassle. since i have done this, i have not had a single problem with syncing videos, or anything else for that matter. Hope i could help, if you need any more help don't hesitate to ask.

[jpigna]

Thanks, for your reply. I've already tried that. Still doesn't work. I think the problem is I'm running Vista

[zachnehrenberg]

Now, this may seem like a strange question, but what color is your Zune?

Also, what format are the videos in?

[crusaderclanrs]

mine is a black 30gb zune, and i couldn't sync wmv format

[zachnehrenberg]

hmmm. Ok. Black ones should not have any problems. What video encoder are you using?

[crusaderclanrs]

i use the zen video converter, its slow, but crops off the sides of wide screen movies so that they are full screen. It saves them in wmv files

[thomZune]

I have the same problem but I do not know how to delete the files and firmware/ Can someone give me some help on how to do this?

Thanks

[soccerfreak24]

Originally Posted by thomZune

I have the same problem but I do not know how to delete the files and firmware/ Can someone give me some help on how to do this?

Thanks

You can find all the key combinations in the zune 4/8/80 help section, it's stickied. But as for the firmware/content clear, it's Play+back+left on zune 2's and Play+back+center for zune 30's. You do this while on the zune loading screen.