videos won't sync all the way

squid+ · 05-04-2008, 11:55 AM

So here's the problem, I've converted a few videos to .wmv and .mp4 as per the guidelines stated by Microsoft. Then I put them in my collection in the zune software and try to sync. Everything is going fine, the software says converting and then eventually it gets to syncing. Then it just freezes at a random point. I can still move around in the menu and click stop sync but it doesn't actually stop the syncing. The point where it freezes seems random because sometimes it doesn't go past 0% and sometimes it gets up to 99%.

I've looked around the internet for hours and I've searched through pages here to try and find a solution to this but none of them have worked.

Hopefully that was clear and made enough sense. Thanks for your help.

runtohell121 · 05-04-2008, 11:58 AM

try reconverting the video.. using a different program.. and zune 30 only supports .wmv at this moment

squid+ · 05-04-2008, 12:03 PM

I've tried multiple times with Windows Media Encoder, Windows Movie Maker, Prism Video Converter, and some other trial software but none of them have worked. And even .wmv won't get onto the zune correctly.

runtohell121 · 05-04-2008, 12:06 PM

do a hard reset on zune (delete firmware+all files) and see will that work..

squid+ · 05-04-2008, 12:21 PM

It still doesn't work

I also know it's not the cable because my friend can sync everything just fine with this cord.

runtohell121 · 05-04-2008, 12:22 PM

call microsoft/zune if you still have warranty which i'll be guessing you should since you brought it during christmas. 877-get-zune

squid+ · 05-04-2008, 12:33 PM

Actually, I found it in my car. I have no idea who left it in there and nobody has asked me if I found a zune. All that was there was the zune, a case, and some earphones.

But anyway, you think it's a problem with the zune device?

runtohell121 · 05-04-2008, 12:34 PM

yes or might be the software.. you can try reinstalling the zune software first then call if it still don't work.. uninstall software with unzoone and the reinstall using full package..

squid+ · 05-04-2008, 02:43 PM

Ok I've been messing around with a few more converting programs and reinstalling the software several times and it seems that no matter the file size or video length, it just won't get on.

This is what has usually been happening; It starts converting the file up to around 75% then suddenly it jumps to 84% and doesn't say converting anymore. And it never finishes syncing no matter how long I wait.

It's pretty annoying. I can sync music and pictures but I'm not sure what's wrong with video.

aceyriot · 05-04-2008, 04:45 PM

Quote:

Originally Posted by squid+

I've tried multiple times with Windows Media Encoder, Windows Movie Maker, Prism Video Converter, and some other trial software but none of them have worked. And even .wmv won't get onto the zune correctly.

try "super" just convert the video to a nice pretty full bitrate 320:240 output wmv and let the zuneEncoder do the rest. i have had lots of success plus its free...and it does EVERYTHING...almost...tried to make it make me breakfast but it gave my a bsod when i put the milk in the dvd drive

squid+ · 05-04-2008, 07:05 PM

Well, I went and tested it out with some videos I had on my desktop and it synced perfectly. Might it have to do with the fact my laptop has Vista? Either way, at least it's working, though it's a bit of trouble.

Thanks for the help guys.

05-04-2008, 11:55 AM	#1 (permalink)
squid+ Zewbie Join Date: May 2008 Posts: 6 Reputation: 10	videos won't sync all the way So here's the problem, I've converted a few videos to .wmv and .mp4 as per the guidelines stated by Microsoft. Then I put them in my collection in the zune software and try to sync. Everything is going fine, the software says converting and then eventually it gets to syncing. Then it just freezes at a random point. I can still move around in the menu and click stop sync but it doesn't actually stop the syncing. The point where it freezes seems random because sometimes it doesn't go past 0% and sometimes it gets up to 99%. I've looked around the internet for hours and I've searched through pages here to try and find a solution to this but none of them have worked. Hopefully that was clear and made enough sense. Thanks for your help.

05-04-2008, 07:05 PM	#11 (permalink)
squid+ Zewbie Join Date: May 2008 Posts: 6 Reputation: 10	Well, I went and tested it out with some videos I had on my desktop and it synced perfectly. Might it have to do with the fact my laptop has Vista? Either way, at least it's working, though it's a bit of trouble. Thanks for the help guys. Last edited by squid+ : 05-04-2008 at 07:05 PM. Reason: ...

05-04-2008, 12:03 PM	#3 (permalink)
squid+ Zewbie Join Date: May 2008 Posts: 6 Reputation: 10	I've tried multiple times with Windows Media Encoder, Windows Movie Maker, Prism Video Converter, and some other trial software but none of them have worked. And even .wmv won't get onto the zune correctly.

05-04-2008, 12:21 PM	#5 (permalink)
squid+ Zewbie Join Date: May 2008 Posts: 6 Reputation: 10	It still doesn't work I also know it's not the cable because my friend can sync everything just fine with this cord.

05-04-2008, 12:33 PM	#7 (permalink)
squid+ Zewbie Join Date: May 2008 Posts: 6 Reputation: 10	Actually, I found it in my car. I have no idea who left it in there and nobody has asked me if I found a zune. All that was there was the zune, a case, and some earphones. But anyway, you think it's a problem with the zune device?

05-04-2008, 02:43 PM	#9 (permalink)
squid+ Zewbie Join Date: May 2008 Posts: 6 Reputation: 10	Ok I've been messing around with a few more converting programs and reinstalling the software several times and it seems that no matter the file size or video length, it just won't get on. This is what has usually been happening; It starts converting the file up to around 75% then suddenly it jumps to 84% and doesn't say converting anymore. And it never finishes syncing no matter how long I wait. It's pretty annoying. I can sync music and pictures but I'm not sure what's wrong with video.

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