30gb Zune cuts off when unplugged.

miharuch@iba01 · 04-15-2008, 01:13 PM

I have a white 30 gb zune. I just replaced my stolen zune and now this one has problems. I've had it for about 2 weeks now. When i connect it to the computer it syncs and charges like normal but when Its done with all of that and fully charged, I unplug it and it cuts off automaticlly and it won't come on even if I press the restart button. Sometimes if I press a button it will come on and boot up but when it gets to the menu it shuts off again. and it does the same but it repeats over again and again, if I plug it up to a different computer without the zune program. I'm so mad right now...

Scrapz616 · 04-15-2008, 01:19 PM

Try Re-installing the firmware
When the zune boots up, press Back+Left+Center, then reconnect the zune to the computer and re-install the firmware
If that doesn't help, someone else might give you a better suggestion, if all fails, try calling 1-877-Get-Zune

zachnehrenberg · 04-15-2008, 04:13 PM

The battery is dying inside your Zune, and can no longer keep a charge. You will have to send the Zune in to Microsoft to get it fixed.

miharuch@iba01 · 04-15-2008, 04:35 PM

thank you I will do that as soon as possible. ^_^

zachnehrenberg · 04-18-2008, 07:29 PM

Ok, your welcome

04-15-2008, 01:13 PM	#1 (permalink)
miharuch@iba01 Zewbie Join Date: Apr 2008 Location: North Carolina Posts: 5 Reputation: 10	30gb Zune cuts off when unplugged. I have a white 30 gb zune. I just replaced my stolen zune and now this one has problems. I've had it for about 2 weeks now. When i connect it to the computer it syncs and charges like normal but when Its done with all of that and fully charged, I unplug it and it cuts off automaticlly and it won't come on even if I press the restart button. Sometimes if I press a button it will come on and boot up but when it gets to the menu it shuts off again. and it does the same but it repeats over again and again, if I plug it up to a different computer without the zune program. I'm so mad right now...

04-15-2008, 01:19 PM	#2 (permalink)
Scrapz616 Support Team Super Zuner Join Date: Mar 2007 Location: New York Posts: 1,693 Reputation: 153	Try Re-installing the firmware When the zune boots up, press Back+Left+Center, then reconnect the zune to the computer and re-install the firmware If that doesn't help, someone else might give you a better suggestion, if all fails, try calling 1-877-Get-Zune __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. *Throw Ya L's Up* To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts.

04-15-2008, 04:13 PM	#3 (permalink)
zachnehrenberg Custom User Title (lol) Support Team Jr. Member Join Date: Nov 2007 Location: Renton Posts: 381 Reputation: 39	The battery is dying inside your Zune, and can no longer keep a charge. You will have to send the Zune in to Microsoft to get it fixed. __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Updated daily with the most up to date information on the Conduit game coming out for Wii

04-18-2008, 07:29 PM	#5 (permalink)
zachnehrenberg Custom User Title (lol) Support Team Jr. Member Join Date: Nov 2007 Location: Renton Posts: 381 Reputation: 39	Ok, your welcome __________________ To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. Updated daily with the most up to date information on the Conduit game coming out for Wii

04-15-2008, 04:35 PM	#4 (permalink)
miharuch@iba01 Zewbie Join Date: Apr 2008 Location: North Carolina Posts: 5 Reputation: 10	thank you I will do that as soon as possible. ^_^

Advertisement