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Old 02-06-2008, 05:35 PM   #1 (permalink)
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Default Zune Reserved Space problem!

I know that many people encounter the big "reserved spaced" problem. I've been dealing with it for a while know. Resetting firmware and re uploading my stuff. This time It's Different. After I reformat the zune with the center + left button and back button, I connect it to the PC and firmware is installed. The zune still has reserved space on my zune, it's to the point where it's 0 gb free. Deleting Entire Content/resetting firmware won't work.

My Info
Zune 30
2.3 Firmware
Windows XP Professional w/ SP2

Problem: 0 gb reserved space right after deleting firmware and content
Tried: Multiple Times to reformat zune with Center, Left, Back buttons. Multiples timesto delete entire content with center right back buttons.

Searched Zuneboard for problems? Barely, I know most common issue for people
No Error messages recieved

Misc: Reformatting is a breeze, when the software installs the firmware, the zune restarts and installs it. After it's finish it restarts again, it's supposed to connect to the computer but if i listen with my ears pressed agaist the zune, i could hear the hard drive scanning like its looking for the files. I'm guessing since there almost 30 gb of reserved space the hard drive is searching the complete hard drive. When the hard drive is quiet it finally "connects" to the computer and ask for the name of the zune and stuff. At first i thought it was the wire or computer at fault for the zune software not being able to detect my zune, it actually that the zune is busy scanning the hard drive and when it's finished it will connect to the zune software.

Just extra info that can help you and me. It really sucks, my first mp3 and I take so much value into it. I'd really hate if there was no solutions theres no warranty on it anymore.



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Old 02-06-2008, 05:46 PM   #2 (permalink)
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You wouldn't have dropped it or anything that could have messed up the hard drive, would you have?
How old is it?
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Old 02-06-2008, 05:47 PM   #3 (permalink)
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In settings, under Device there is a menu for Reserved Space. Did you set that to 1%?
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Old 02-06-2008, 05:49 PM   #4 (permalink)
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I sound stupid....but have you checked the settings on your zune for reserved space? :|

(woops, I started posting this before jon posted. anyway, make sure you check it.)
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Old 02-06-2008, 05:51 PM   #5 (permalink)
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yup... always go check the setting, like on my zune.. i never knew that it was 1% until i actually checked... i think the zune software just put it on 1% on all zunes....
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Old 02-06-2008, 05:54 PM   #6 (permalink)
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Yes Reserved Space is at 1% if i put at 0% it makes no difference. I got it November 2007, dropped it once in December nothing seem faulty until now.
Thanks for the support guys!



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Old 02-06-2008, 05:59 PM   #7 (permalink)
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Omg News UPdate I was reformatting the zune firmware over and over again while waiting for responses, and this time there is no more 0 gb of free space it's 2.18gb free space. I'm going to keep doing it till its normal! Any othe suggestion?



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Old 02-06-2008, 06:03 PM   #8 (permalink)
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weird... no suggestion.. but this is weird.. once you reformat it.. its usually all deleted.. did you try the zune software, "erase all content" button for the zune? :S
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Old 02-06-2008, 06:04 PM   #9 (permalink)
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OH yeh i tried that too! Didn't Work. Guess what it's reached 300 mb reserved space!!!!
HOly cow You don't know how many times i tried to reformat it yesterday.
Question 2: Does 300 mb reserved space for system files??



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Old 02-06-2008, 06:11 PM   #10 (permalink)
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well for me.. i think the zune 4gb firmware uses about 378.88mb in my calculation... since i added up the memory used in my zune.. minus 4096mb (4gb)
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Old 02-06-2008, 06:17 PM   #11 (permalink)
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okay thanks



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Old 02-07-2008, 10:27 AM   #12 (permalink)
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just call 1 877 get zune. They will sort anything out. I got a new headphone from them
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