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Old 02-05-2008, 04:23 PM   #1 (permalink)
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Default Faulty or Removed media?
Apparently, I have some faulty or removed media on my zune...Just listening to it regularly, and I go to a song, and it says 'We can't play this because it's faulty or has been removed,'

Then I connect it, and it starts vibrating and clicking, and it says 'To recover from error, Zune must delete all contents.'

I click okay, and it keeps repeating the question...I'd like to think that iti's supposed to do that , but..:confused:



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Old 02-05-2008, 04:33 PM   #2 (permalink)
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reformat the zune and reupload all zune again...
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Old 02-05-2008, 04:43 PM   #3 (permalink)
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Try the button combo in my sig. reinstall the firmware.
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Old 02-05-2008, 05:54 PM   #4 (permalink)
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Thanks guys...it keeps saying 'To recover from an error, all things need to be deleted, press 'ok'' When the software says "Uploading Zune device, this make take a minute, don't disconnect.'..do I really need to keep hitting 'Okay' on the Device?



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Old 02-05-2008, 05:58 PM   #5 (permalink)
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have you done the button combo? or are you doing what the device is telling you?
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Old 02-05-2008, 06:07 PM   #6 (permalink)
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I've done the combo, that's how I got to the 'Uploading' screen.



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Old 02-05-2008, 06:09 PM   #7 (permalink)
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I don't think so.
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Old 02-05-2008, 06:11 PM   #8 (permalink)
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which one did you use? because using the button combo shouldent be telling you that info.
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Old 02-05-2008, 06:13 PM   #9 (permalink)
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I used the 'Delete everything' combo, and it told me to connect it to the PC.



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Old 02-05-2008, 06:13 PM   #10 (permalink)
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hmm... confusing now.. keeps on getting confusing and more confusing.. lolz
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Old 02-05-2008, 06:14 PM   #11 (permalink)
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i think u used the wrong one,
u were supposed to use the one that deleted the content not the firmware,just connect to the pc and restore ur firmware
u were supposed to use this one

Press and hold the back + center + right buttons and the zune will delete everything on it except the firmware.






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Old 02-05-2008, 06:15 PM   #12 (permalink)
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weird.. what if you did delete firmware? how you going to restore it? :S
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Old 02-05-2008, 06:17 PM   #13 (permalink)
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weird.. what if you did delete firmware? how you going to restore it? :S
The Software says that it's restoring and updating the firmware now.



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Old 02-05-2008, 06:18 PM   #14 (permalink)
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mmm.. so if you deleted the firmware.. open zune software, it'll automatically restore it for you? that seems nice.. lol
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Old 02-05-2008, 06:30 PM   #15 (permalink)
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yea,the zune will tell you to conncet your zune,then your computer will install the new firmware.
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Old 02-05-2008, 06:30 PM   #16 (permalink)
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when u connect it to the pc, open zune software and it shud detect the zune and then it will tell u to update ur zune or whatever and then it'll restore the firmware






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Old 02-05-2008, 06:34 PM   #17 (permalink)
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It did that...but Now it froze up, and I tried to reset it, but the screen just glows.



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Old 02-05-2008, 06:34 PM   #18 (permalink)
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retry again keep on trying until it works.. or call microsoft..
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Old 02-05-2008, 06:43 PM   #19 (permalink)
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More than likely theres a hardware problem,you need to call zune support and get it replaced.
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Old 02-06-2008, 03:18 PM   #20 (permalink)
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Now it works, but the software doesn't recognize that it's plugged in.
Last edited by Clockworthy; 02-06-2008 at 03:27 PM. Reason: Update of Information.



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