Zune won't load

[Former]

About two days ago my brown 30g zune(two months old) gave me a low battery message while I was out. I turned it off and plugged it in when I got home. The next morning I unplugged the Zune and turned it off. Few hours later I tried to turn it on. The Zune load screen flashes for a second and goes black. I press play/on again, and it does the same thing. I plugged it back into the USB. The load screen appears, and the bar loads to the end, and shuts off. It continues to do this over and over. I'm pretty sure my computer isn't picking up the device either. I tried scanning of the forums for similar problems but could only find one or two threads talking about my problem. Any suggestions?

[Gregory]

Try doing a hard reset.

[Former]

Originally Posted by Gregory

Try doing a hard reset.

I tried and nothing happens. Load screen still flashes to a black screen.

[surfer13134]

The key combos are in my sig. YOU May also want to reinstall the firmware.

[PoN]

Okay I have this same problem before.

Your mother board is being homo.

so you need to call customer support

[runtohell121]

#1 choice again microsoft support! call!!!

[Former]

Originally Posted by PoN

Okay I have this same problem before.

Your mother board is being homo.

so you need to call customer support

Okay I was hoping to avoid it, but what do have to expect, and I assume it's fixable?

[surfer13134]

they will replace the zune for you.