Zune not rebooting,just need music

[nicko77]

I dropped my 30 gb brown zune before the Z2k. At the time i dropped it, i had the radio playing,and when i tired to play songs my zune said they weren't there. So i tried to reboot it, and when it went to the load Zune screen the white bar representing that it was loading did not occur.And after about 5min of being stuck on the bold Zune screen, it goes to the error 5 message.I can still reboot from the error 5 screen, but it just does the same thing over again. Is there anyway to recover my music from my device??? Much appreciation for any help.

[Azu-nyan]

Error 5...sorry to say, but your Zune is toast. There's never been a case-at least that I've seen-of users being able to fix error 5. Your only hope is that it's been less than a year since the original purchase date of the Zune, so you can get a warranty replacement.

[nicko77]

Sadly it's been more than a year, and i planned on getting a new zune anyway. But i don't have any of my music backed up on my computer,so what i really need is the music.Is there no way to fix the hard drive some how so that i can get to the music???

[Azu-nyan]

Unfortunately, I've never seen an error 5 being even remotely recoverable. >.< You can try seeing if computer can read it, but from what I recall it probably won't. If it can, you can reverse sync your music back.

[nicko77]

Yeah, my computer says the device has malfunctioned and needs to be replaced. But I was wondering if there is a recommendable electronic repair site or business that could possible fix the hard drive just too allow me to get the music.

[Lucifer]

If your zune is out of warranty, and you have nothing better to do, get yourself a small flatblade screwdriver or 2, grab a real fine phillips screwdriver, and just take your zune apart step by step (there are tutorials on youtube), then seperate your hard drive from the zune, and you can try to grab yourself a (slightly cheap) USB > ZIF IDE adaptor, and connect it to your zune's hard drive. From there, you might be able to attempt data recovery / other methods of attempting to retrieve files from the drive, if it is at all survivable. The zune may be toast, but the storage may have possibly survived. I don't know a whole lot about the actual file system on the physical drive, but I've heard that the mp3's and wma's are stored as just random numbers then .mp3 or .wma whatever, you can then transfer them back to your system's hard drive, and attempt to have them run through an mp3 tagging software or something. This is a worse case scenario retrieval. There is one other thing you might be able to do, which is,(much more expensive) get another ZIF IDE drive and do a drive ghost of the old drive, and use the ghosting software to dump the contents onto the new drive, and just see if the zune would accept the new drive.. if all else fails, you might have to give your zune a hard reset. doing the ghost backup on the old drive first is a good idea if you intend to empty your zune of it's contents and blank the firmware. JUST FOR WARNING: THIS IS ALL LAST-DITCH EFFORT methods which MAY or MAY NOT WORK.