8gb Zune problem
Don't flame me please, I have looked around endlessly, and I haven't found a fix.
So hopefully you guys can help me out.
Alright so here it goes,
I have the 8gb zune which i recently purchased, so i turned it on and it said to go to the site before i can start, so i was like alright, so i go there and i download the software and install it and then the next step was to connect my zune, and i did so but my zune din't connect, instead it went and windows found some drivers for it and tried to make it work but that failed. So then i looked online and unistalled the drivers installed the ones in the driver folder, restarted and still fail. so then i decided to unistall the driver downgrade my version of zune on my pc to 2.3 from 3.1 and repeated the procedure and what do you know it connected! momentarily though.. and then it updated my zune from 2.0 to 2.3 but as this process occured there was a long wait at the update screen even though the zune restarted and the update worked on it the pc was still saying it was updating for hours, so i just canceled the thing and i checked my zune out and all the features worked and it came with pre loaded songs, videos and pictures. then i uninstalled the 2.3 and installed 3.1 and it worked! momentarily.. then same thing happend as before and now it says now in the corner sync your music with zune, but when i go to settings->device it says connect your zune
so it's retarded
please help me ):
Error code on device manager
This device cannot start. (Code 10)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.
Template..
VERSION OF ZUNE
======================
Zune 8
VERSION OF ZUNE SOFTWARE/FIRMWARE
=====================================
Version 3.1 (50)
Bootloader 1620
Xldr 2.2.1040.0
OPERATING SYSTEM
======================
Vista 32-bit
PROBLEM DESCRIPTION
=======================
Can't be detected by Zune software
But it is charging
THINGS ATTEMPTED SO FAR
===========================
Downgrade to 2.3, the software detected it momentarily updated the zune the stopped working
same thing occured for 2.5 and 3.1
Uninstalled the driver and manually reinstalled the driver
tried some fix with windows media format runtime 11, but i got an error saying not enough space
hmm, restarted after doing the driver thing,
HAVE YOU SEARCHED ONLINE/ZUNEBOARDS TO FIND A SOLUTION?
================================================== ========
Yes
HAVE YOU RECEIVED ANY ERROR MESSAGES?
========================================
Yellow sign with black exclimation mark on the insdie beside the zune on the device manager when the device is plugged in
ATTACHMENTS
===================
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Last edited by treetheta; 12-28-2008 at 10:02 PM.
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