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Old 11-14-2007, 11:19 PM   #10 (permalink)
KCMike
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Join Date: Aug 2007
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Quote:
Originally Posted by speedster00 View Post
I had a similar problem yesterday. After 90 minutes on the phone with tech support, we ended up downloading a MS program called "Windows Install Cleanup." I believe it erases the active program files so your computer doesnt think its there. Once I did that, the new version installed just fine. I believe I was getting the same error codes as you. PM me if you want more help.
I've tried that but done have any "Zune" software showing up that would need to be uninstalled.
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