Okay, when I approached this step,
"Next, turn your Zune on and reset it by pressing back+up for a few seconds. When the Zune logo appears, press back+left+center for a few seconds to format the hard drive. After you format, it will ask you to connect to a computer. Connect it. Open the Zune software, and something like “update time” and “Zune 1.5 firmware” will appear. (If it doesn’t load automatically start “Check for zune device update”)
Press Next and wait. You WILL get an error message, like below:"
I did not get an error message like I was supposed to! It updated my firmware to 1.4. What do I do now? :confused:
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