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Originally Posted by RYS
Also, try launching the Zune software, going to the "Options" menu at the top of the window, then go to the "Sync" submenu. From there select "Find Connected Device".
If that doesn't work, still from the "Sync" menu, choose "More Options...", then select the "Device" tab. From their see if your Zune device appeares on the list. If so, select your Zune device, and press refresh.
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If you are hooking it up to the front USB ports, try a port on the back of the computer.