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Originally Posted by teejayy
Quote:
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Originally Posted by lpxxfaintxx
Try calling the Zune tech support... they probably know more than us.
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yeah youre right.
thanks! |
Since you had the Zune plugged in, before having the software installed, you might try going to your device manager and removing the Zune device.
Right click "My Computer", click "Properties", "Hardware", "Device Manger".
Look for "Portable Devices" and click, then right click on "Zune" and uninstall it.
You might need to reboot, then try installing the software. Don't plug the Zune in until you are prompted to by the software.
Edit.... You could also search the registry for any Zune entries, and delete them before reinstalling, but just deleting the device should be enough.