You may have heard awhile back, Gizmodo
gave the happenin’ on an outrageous deal that was a little too good to be true. Get a black Zune for only $104, tax and shipping included from Dell?! Sure enough, people were finding it out for themselves, and orders came flooding in.
But it seems Dell caught on, and the deal, as it turns out,
was too good to be true. Dell has since cancelled all outstanding orders, and attributed the insane deal to a glitch or ‘internal system error’. Waiting customers instead will get this letter:
Dear Valued Customer,
This note is in reference to your recent order for a Zune MP3 Player.
Regrettably, we had to cancel your recent order for the Zune 30GB MP3 Player. Due to an internal system error, your order included discounts that should not have been applied.
We specifically indicate on our web pages, catalogs, and advertising that Dell cannot be responsible for such errors and reserves the right to cancel any orders arising from such erros. In addition, our email documentation provided to customers as they place orders contain the same statement.
We truly value our relationship and reputation with our customers, and we are sorry for any inconvenience this may have caused. Please be assured that we are working hard to try and prevent similar issues going forward.
We apologize for the inconvenience this has caused. If you wish to order a replacement Zune MP3 Player at the correct cost, you can enter a new order online at
www.dell.com or call Dell S&P at 1-888-452-3108.
Thank you for choosng Dell.
Copyright 2005 Dell Inc. U.S. only. Dell Inc. is located at One Dell Way, Mail Stop 8129, Round Rock, TX 78682
Geez....Thanks for nothing….literally Dell!!….
