I have the same problem but I don't even have a Zune (I'm using the program for the media sharing with my Xbox 360). One thing to note is that I did have it working for one day (by copying and pasting the entire zune folder to a different drive and running from there) but when I went to use it the next day, I get this black window again, with the unusable, blank buttons. If you do push tab a couple times the buttons however do get highlighted, still cannot do anything though.
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