thank you for the help
heh, i was backing up the DRM registry key, not the folder
i started up in safemode, renamed the DRM folder on the C drive, then did that update
I have the option to download again, but it still doesn't work
(when trying to play, here is the error message
Zune software cannot play the file because a network error occurred. The server might not be available. Verify that you are connected to the network and that your proxy settings are correct.
)
is there some option i have to set somewhere?
i also called their support, and after 40 min of doing stuff the guy said, i figured out i didn't have windows media player 11 (i never use it)
but, as you can tell, that didn't work
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