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Originally Posted by cchasem
well that's lame to the max. microsoft is making it really hard for me to sell zunes to people.. especially when they ask me about 'user friendliness'.. :-
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You have to remember that this is their first version of the Zune and Software. My first generation iPod wasn't even close to being user friendly and it certainly didn't offer anywhere near the perks that the Zune does. Microsoft is going to fine-tune the Zune firmware and software over the coming months, we just have to be patient.