Zune Boards - View Single Post - Possible fixes for common Zune 2.x\3.x issues

denotsko · 02-01-2009, 12:34 PM

I have searched far and wide and cannot find the cause of this problem, or even anyone else that is suffering from this issue. I hope someone here can help.

I use my zune 30 for video as much as for music. My music library issues are pretty common and have not been too much of an issue. My video library issues are driving me insane though. I am just a very few days from smashing this damn thing with a hammer.

I have a Halo 3 Zune 30 running on Windows vista 32. the computer has two different profiles on it. The zune software sometimes does not shut down properly and I must enter the task manager to kill it. I use TGmpe pro(or what ever it is called) to convert videos to wmv suited for play on the zune. When videos are converted and added to the library they work great. I have about 200 videos and movies in my library.

My problem is that the videos start to go haywire for no reason. They play fine in the zune software, windows media player, etc. They are still in the folder where they were stored from the time they were converted and seem to be fine. In the zune video library the thumbnails eventually all turn to gray squares. All the information about each video looks fine. The thumbnails are just blank and when I try to sync them to my zune it freezes at some random low percentage like 16%.

This first began last fall. I uninstalled and reinstalled zune several times, deleted the videos from the library and let zune rediscover them, used the zune reset tool... nothing fixed it. I then used UnZoone and reinstalled zune and all was fixed. Last week it started again. If I take one of the wmv files that used to show up fine and reconvert it to the exact same format it shows in the library again and will sync. It is so weird. I really don't want to do UnZoone every 2 months.

I am assuming it has something to do with the tags on the files being corrupted somehow. I can't find a program like media monkey that will let me check or edit them though. I have even been exchanging emails with the guy that wrote UnZoone trying to figure it out. He's as lost and confused as I am.

02-01-2009, 12:34 PM	#92 (permalink)
denotsko Zewbie Join Date: Jan 2008 Posts: 9	I have searched far and wide and cannot find the cause of this problem, or even anyone else that is suffering from this issue. I hope someone here can help. I use my zune 30 for video as much as for music. My music library issues are pretty common and have not been too much of an issue. My video library issues are driving me insane though. I am just a very few days from smashing this damn thing with a hammer. I have a Halo 3 Zune 30 running on Windows vista 32. the computer has two different profiles on it. The zune software sometimes does not shut down properly and I must enter the task manager to kill it. I use TGmpe pro(or what ever it is called) to convert videos to wmv suited for play on the zune. When videos are converted and added to the library they work great. I have about 200 videos and movies in my library. My problem is that the videos start to go haywire for no reason. They play fine in the zune software, windows media player, etc. They are still in the folder where they were stored from the time they were converted and seem to be fine. In the zune video library the thumbnails eventually all turn to gray squares. All the information about each video looks fine. The thumbnails are just blank and when I try to sync them to my zune it freezes at some random low percentage like 16%. This first began last fall. I uninstalled and reinstalled zune several times, deleted the videos from the library and let zune rediscover them, used the zune reset tool... nothing fixed it. I then used UnZoone and reinstalled zune and all was fixed. Last week it started again. If I take one of the wmv files that used to show up fine and reconvert it to the exact same format it shows in the library again and will sync. It is so weird. I really don't want to do UnZoone every 2 months. I am assuming it has something to do with the tags on the files being corrupted somehow. I can't find a program like media monkey that will let me check or edit them though. I have even been exchanging emails with the guy that wrote UnZoone trying to figure it out. He's as lost and confused as I am.