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Old 01-09-2009, 08:50 AM   #91 (permalink)
Azu-nyan
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Quote:
Originally Posted by Hockeyguru101 View Post
Does this refer to the monitor screen Zune software or the device itself?

I'm having an issue with the device itself. When i turn it on, it is blank or sometimes it shows with messy, very messy graphics.

Any idea on how i can fix this? If the above instructions are for the device, then it hasn't worked for me. I have the 80 gig Zune, which i bought back in June 2008.

It's driving me insane, please help!
Sounds like for the software. Try doing a firmware repair:
Connect the Zune
Go to Settings in the software
Click Device
Click Device Update on the left section
Click the Install Games button

If that fails, do a hard reset:
Hold Back-Up to reset the Zune
When you see the Zune logo:
-Hold Back-Center-Left on a Zune 30
-Hold Back-Center-Play on a Zune 4/8/16/80/120
Connect to the computer to reload the firmware and media

If that still doesn't work, give MS a call at 1-877-GET-ZUNE and try to get a warranty repair/replacement on it.
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Quote:
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